I actually order a noble k10 while waiting for my Roxanne. Also, the frustrated part is that Andrew questioned me why I would order from JH if I dont like the service. It made me feel like "that's the way we do our work, you dont like them, go away."
Andrew said mine is made and being shipped this week. Well, still no update. Keeping the promise is the most essential thing in customer service.
I've been looking at K10's also, so do tell us what you think. I suppose it would be better posted on the K10 thread, unless you get the Roxanne and can compare. Thanks!