JH customer service is still not improved. I pm them on FB, no respond, email them and still repeating the phase " We are sorry for the delay, we are working at our best. We will update you asap". OMG. I dont know when my Roxanne will arrive. I ordered 3 months ago with normal acrylic option.
If you don't care much about the CF case you can tell them to ship your Roxanne with the metal round case. Your acrylic Roxanne is most like done and it's just on hold waiting for the CF case.