hope there isn't another flagship in the works.
- 477 Posts. Joined 1/2014
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hope there isn't another flagship in the works.
Hey guys, I thought I would like to offer some of my own personal views on the matter of Jerry.
Why are we placing so much emphasis on firsts, innovation, inventions etc? What Jerry did was undeniably good work; he came out with the SF5, the TF10, the JH13, the JH13FP, and now the Roxannes. Are they the best? We don't know. This hobby is subjective. But are they good? This is again subjective, but if we think everyone who loved any of the IEMs Jerry designed are fools, then we are being snobs. Is Apple innovative? Is the iPhone good?
And then there is the notion of time, experience, and implied superiority; this applies to all forums, of which head-fi is no exception. Does having more posts here, or owning more gear here mean anything? Does more audiophiles preferring a certain sound signature mean anything? Does more people buying a certain headphone mean anything? I don't know why we have to bring these into the picture, and use them as the basis for increasing the weight of our own personal views. If I feel something, I come out and say it; it is MHO. Case in point, if I posted 5000 more posts and am listed as a "Headphoneus Supremus", or I did well at work or business, and owned 10 more CIEMs, or maybe I have time to try out 10 more universals than you, are my views suddenly more credible than yours? I don't think so myself. If I like my headphones, why don't I just spend my time enjoying it? I have limited experience with CIEMs, but coming from the Miracles and the LS8, I can very firmly say, IMHO, that the Roxannes are incredible. If I have more dough, I would have grabbed the K10s last month, but for now, I am totally enjoying the Roxannes, and I am still looking forward to owning the K10s! In fact, I do have the dough to get the K10s here and now, but my "Minister of Finance" will rage. People I truly envy: Lewisbot and VZERO!
And then there is this Roxanne fiasco. A lot of us are throwing words here and there, and many of us are justified to do it; look at Mim and Al for example (there are a lot more!), they deserve to rant. The rest, I'm not so sure. Why are we ranting? Because we paid for something we thought is good, and we didn't get it (I did get mine though). What does this mean? How could JHA release something that they don't even know how to make? How could JHA not reply to emails? Consider this. What if... there are only 3 guys to blame: the guy in charged of making CF shells, and the guy in charge of replying the emails, and the guy doing the QA and shipping. The guy who was in charge of making CF shells, and told Jerry that he could do it, probably only did 2 types of CF shells: standard-shaped Universals, and Jerry's custom. And then he got confident and went ahead and told Jerry that "Hey, I'm good, let's go ahead and release this". Jerry was super excited, and so he said "OK!" And then BOOM.
What of the rest of JHA? What of all the other people who just had to jump on the Roxannes at the same time as me? (I'm looking at all of you idiots on this thread hehehe :p) So now we blame Jerry for coming up with something so good, and yet was too excited and passionate about it to not wait until all the kinks had been ironed out before he released it to the public? Supposed you made an order for the Roxannes, and JHA told you that they were sorry, but the quota is full, would you feel better? Maybe, maybe not. Maybe they should have implemented a pre-order queue, but maybe again the IT guy just wasn't good enough. Maybe there would be a "Why is JHA so arrogant!" thread. This IS a fiasco, I am not denying it. But just be sure that you made the choice yourself to get the Roxannes, for the sound. If I expected good service (after JH3A?), fast creation (and I ordered it near BF sales? Couldn't I have waited?), great quality like Noble's (and I didn't get the K10 instead? Why?), it is partly my own fault for being impatient or for not doing enough research.
Obviously, Jerry does not know how to run a business. Does he know how to cure CF shells? Probably not. Does he help to reply emails? Probably not. Does he know how important it is to have good customer relations? Sadly, probably not. But did he design the Roxannes? He did. Did he found a company that was eventually sold for $34 million? He did. Did I? NO WAY. Did you? Let's give credit where credit is due. Do I think my Roxannes are worth its price? Absolutely. Mine is a BF order, and I think it's a steal! I admit that this time round, I really did jump on the Roxannes bandwagon blindly out of faith, but in the end I have to say this is one of the best purchases I have made last year. Music on the bus and in the office is never the same again for me. Could I have spent my money on another CIEM and enjoyed subjectively "better" sound? Of course! Am I enjoying my Roxannes to the max? Yes I am.
All I'm trying to say is that we are getting too emotional at times; if we have good reason, it's absolutely fine. If not, I think the problem may lie in our immature character. I remember someone mentioned somewhere that it seems some of us here like to come in and make jabs. Let's try to remain objective as much as we can, and not try to put down people who have done good work, and by that, I explicitly mean Jerry. He is a creator at heart, and in no way a businessman. In fact I'm rather sure he sucks at it (how much of that $34 million did he pocket in the end?). If you think you can do better in business, why not render your help to him rather than rant here? I'm sure that will make your (or our) next purchase from JHA more pleasureable (if you will even do it). Obviously they do not read this thread. I'm not sure what kind of academic qualifications Jerry has, how many patents he own, how many papers he has published, or whether FreqPhase and sounddrIVe makes any scientific sense, but based on the sound he has created, are we to say that he is not talented? Let's give the man credit where credit is due. If you think Jerry should just hire someone to run his company, think again, think about Ultimate Ears. At the same time I also wonder if those multi-driver hearing aids with those crossovers sounded anywhere near the Roxannes. Also, perhaps, just perhaps, you would rather the customer service is much better, at the expense of 10% of the SQ Roxannes will give you. Not everyone is technically great, and runs a company well, like Dr. John Moulton. Also, Dr. John Moulton, with all due respect, we are honoured by your presence in this thread, and providing objective information as well. If only Jerry does the same with regards to how you handle things. I have no doubt my next CIEM will be one of your creations! :)
That said, I hope we keep this thread focused on updates and support on Roxanne orders, maybe impressions, and discussions on the Roxannes itself.
Cheers to all!
Getting something custom-made is one of the great pleasures in life. Be it a bespoke suit, made-to-measure shoes or a piece of furniture, the pleasure lies as much in the co-design and the wait than in the final product.
So why should it be different for CIEMs? Why is it that so few of us can stand the wait? Why is it that we get irritated by delays?
Are we just over-demanding, bitchy customers, or is it that manufacturers don't offer much of a personalized experience and under-deliver the product?