This thread amoung others is very frustrating to read. I understand this forum is popular, but seriously the moderators need to weed out some of the members, or charge to be members.
There is good information here, but also there are haters that use this forum to bash manufacturers. Yes when I have a problem I pick up the phone, and if you are polite you will get good service. If you act like some people on this forum your request goes to the bottom of the pile I am sure.
JH has always given me great service, and answered all my questions regarding products or delivery.
Regarding lead time for product: JH quotes working days, so when they quote 30 working days that's not four weeks.
They aren't quoting 30 business days anymore, 50 days is the response I received...