or Connect
Head-Fi.org › Forums › Equipment Forums › Portable Headphones, Earphones and In-Ear Monitors › New JH Audio flagship! "Siren Series Roxanne"
New Posts  All Forums:Forum Nav:

New JH Audio flagship! "Siren Series Roxanne" - Page 246

post #3676 of 8278
Quote:
Originally Posted by delancyst View Post

http://m.blog.naver.com/callmechang/10185415725

Great festial!!  good job fellow korean!

post #3677 of 8278
Quote:
Originally Posted by delancyst View Post

http://m.blog.naver.com/callmechang/10185415725

" - Ear tip pars will be changed from Plastic to Metal. It will improve hardness as well as sound difference. "

Sound different?
post #3678 of 8278
Quote:
Originally Posted by truckdriver View Post
 

 

You make a good point about how they fund their projects. It's not a bad way either. I mean, they could do a KickStarter or something, but getting pre-order money to fund a new machine (to make CF molds) works too. It may not be "good investing for capital growth" for buyers, but buyers just want the product anyway and JH wants the funding to make it.

I would agree if the CF Roxanne would still be on pre-order... But, as their order page clearly states that this is not the case anymore, it is a whole different situation... They should provide information on ETA's or let the customers know exactly what is causing the delay and how long it can take until they can ship them.

 

Right now... we are just waiting in the dark, receiving the same 'Do not send us a message again as we do not know when they will be ready' message over and over.

That has nothing to do with customer service nor using the pre-order funds to create productivity. 

post #3679 of 8278

Using the pre-order funds for R&D seems like a plausible idea.

But as of the current situation, I understand why people are very disappointed.

Your money is basically stagnant.

And I've pointed out these problems with the quality control many pages behind, back when people still thinks this is 'normal'.

Well, I was bashed back then but the reality is, not everyone is an optimists.

post #3680 of 8278
Why would any manufacturer build something that is CUSTOM without receiving %100 of the money up front?
Seems pretty normal to me....
If I had to guess. They simply didn't anticipate the amount of CF orders they received. Cf is cured in a vacuum oven.
These ovens aren't purchased @ sears!
From PO to shipment/installation...
Things take time...
Edited by wickson - 2/13/14 at 2:33pm
post #3681 of 8278

I truly empathize with waiting customers, but I tend to believe that JHA's problems are genuine (and like most companies, they fear total honesty--thus the bad CS). The saving grace for JHA is that the patiently (and impatiently) waiting customers believe that the Roxanne is the single best IEM right now (and therefore will continue to wait). 

post #3682 of 8278
Yes we do. I have waited way more for every iem I have bought in the past only jh audio was much faster than the rest. So as much as I just want my product it will be worth the wait.

Al
post #3683 of 8278
Quote:
Originally Posted by wickson View Post

Why would any manufacturer build something that is CUSTOM without receiving %100 of the money up front?
Seems pretty normal to me....
If I had to guess. They simply didn't anticipate the amount of CF orders they received. Cf is cured in a vacuum oven.
These ovens aren't purchased @ sears!
From PO to shipment/installation...
Things take time...
A down payment is okay but I don't agree with full payment upfront. I have had custom work done on my motorcycles (paint, fenders, etc) and not paid anything until it was approved by me. Granted this was negotiated upfront.
post #3684 of 8278
Quote:
Originally Posted by bearFNF View Post

A down payment is okay but I don't agree with full payment upfront. I have had custom work done on my motorcycles (paint, fenders, etc) and not paid anything until it was approved by me. Granted this was negotiated upfront.
I'm going to assume they had your motorcycle as collateral, poor example.
post #3685 of 8278
Quote:
Originally Posted by wickson View Post


I'm going to assume they had your motorcycle as collateral, poor example.

 

Unless he signed a contract that said they can keep his motorcycle if he doesn't pay, they legally have no hold over it. And if they tried to do something spiteful, they would be committing a crime. Also, plenty of contractors do custom work in houses and don't get fully paid until the job is done. Do they have your house as collateral? Poor rebuttal.

 

Payment upfront is fine if you're going to deliver in a reasonable amount of time, otherwise a deposit and balance is the way to go. JHA could just take the balance on the day they ship out. The way they are doing things now, Jerry can invest your money and make a boat load of interest in 3 months. Kind of like a bank does.

post #3686 of 8278
Quote:
Originally Posted by JAG87 View Post

Unless he signed a contract that said they can keep his motorcycle if he doesn't pay, they legally have no hold over it. And if they tried to do something spiteful, they would be committing a crime. Also, plenty of contractors do custom work in houses and don't get fully paid until the job is done. Do they have your house as collateral? Poor rebuttal.

Payment upfront is fine if you're going to deliver in a reasonable amount of time, otherwise a deposit and balance is the way to go. JHA could just take the balance on the day they ship out. The way they are doing things now, Jerry can invest your money and make a boat load of interest in 3 months. Kind of like a bank does.
Really?
Fist off. If a contractor does work for a client and they don't pay... He/she can put a lein on the home... Or did you not know that?!?!

Hows that for rebuttal?
post #3687 of 8278
Any thing we buy over the internet we pay up front don't we. Unless it is something not in stock. And even then if we do not know we pay in full. And given the item is custom made and of no use to others it should be paid complete up front

Have we run out of things to talk about here and now we bash jerry for taking our money and making promises and not keeping them. LOL. how rude of us. But joking aside the upfront payment thing is fine and always done with most anything we buy.

Al
post #3688 of 8278
Quote:
Originally Posted by JAG87 View Post

Unless he signed a contract that said they can keep his motorcycle if he doesn't pay, they legally have no hold over it. And if they tried to do something spiteful, they would be committing a crime. Also, plenty of contractors do custom work in houses and don't get fully paid until the job is done. Do they have your house as collateral? Poor rebuttal.

Payment upfront is fine if you're going to deliver in a reasonable amount of time, otherwise a deposit and balance is the way to go. JHA could just take the balance on the day they ship out. The way they are doing things now, Jerry can invest your money and make a boat load of interest in 3 months. Kind of like a bank does.
Anymore weak examples?
post #3689 of 8278
Hmm whether downpayment or full, the fact is the order can't be cancelled now can you?
post #3690 of 8278
Quote:
Originally Posted by delancyst View Post

Hmm whether downpayment or full, the fact is the order can't be cancelled now can you?
I agree with you, there should be an out for the customer if no work has been done.
New Posts  All Forums:Forum Nav:
Head-Fi.org › Forums › Equipment Forums › Portable Headphones, Earphones and In-Ear Monitors › New JH Audio flagship! "Siren Series Roxanne"