That would be true if it seemed that JH has a clue about what they are doing. You do not take hundreds of orders on CF CIEMS at 1.5K$ if you have no clue if you can viably produce them in a timely manner (4 months is not a timely manner). I do not complain about delays on the thread because it is useless and anoying, but please do not tell us this situation is normal.
If you think you can run a small business in a better fashion, then please shoot them an email and tell them how to more efficiently deal with:
1) Unforeseen amount of BF orders. More than usual judging by the amount of people who ordered during BF from Head-fi/Facebook.
2) Unforeseen production issues with CF. They ordered new ovens and tried their best to get production moving.
3) Unforeseen issues with the cables. They contacted their supplier and quickly arranged for a new cable, all meanwhile sending out tons of replacements to customers.
I'm not absolving them, this launch could have certainly been handled better if they were a larger company (which is why they had to hire more workforce). Also... nobody forced you to be an early adopter. You should know the BS that comes from being an early adopter, so yea this situation is actually pretty close to normal, including the cable issue which I called out months before it happened. I even called out the CF saying, don't go for too many "new" bells and whistles because more things can go wrong. I ordered on BF in acrylic and have had my set for 2 weeks now. I only wish I had told them right away I didn't want the CF case, I might have gotten them even sooner. So I don't know what to tell you and everyone else who ordered CF. You're kind of suffering of your own poison...