From reading through this thread (apart from being quite glad I didn't jump into the BF orders) it seems to me as though JHA are having a tough time of it;
1. There has been 'intense' demand - at least for a niche product - this has caused them to have to do loads of extra work that they weren't expecting.
2. They are dealing with new technologies - two on the same product - new connectors and CF layups
Due to the above, they are finding things aren't quite as well thought out as they should have been, therefore they are rushing things, causing complications with point 2 (things like fingerprints and basic box finishing) which has led to further hangups on point 1, all to get them to 'impatient' (not that you guys are... IMO) consumers and therefore there hasn't been enough QA due to the limited time scales.
Though the announcement and release would have both benefited from a delay IMO.
While this may be acceptable with a 'new' company, JHA is an established dealer and should have anticipated this, but didn't and therefore I think they are 'somewhat' justly being slated, however they are dealing with two completely new technologies in terms of CIEMs, so maybe they need some slack.
Oh well, whatever happens I'm spending my money on HD800s and then debating K10/Roxanne in another few months - hopefully standard Roxxy impressions will have surfaced properly by then../Stabilisation of this thread!! - Here's hoping.