email@example.com ←works 24/7 LOL
Hey guys!Are you doing good today?
The problem of my IEM is the part of wire connects to my IEM is broken.Both of the copper-ish pin stuck in the little hole on my right ear side.
So i tried to contact JHAudio and state the problem i have and i want them to reply me so I can mail my JH16 and get it repaired.
Sadly,I emailed them and its been 3 days,no one respond me so I emailed them again today.
Still,no respond at all
I wonders why a company like this would not care about customer at all?I remember that they are really nice guys when i ordered my JH16 and we communicates a lot.
Simply astonishing.Is this company works like this?Buy stuff from them is 100% friendly and when the stuff need to be repaired they just don't care at all?
My friend is considering to buy an IEM and i was gonna recommend JHAudio,but this kind of thing happens to me and I recommend UE.(i bought one UE11PRO before,their customer service was AMAZING.And its quality is good.)
"comply soft wraps Plus premium IEM upgrade"←anyone have a sample pic for me?
P.S.:Not a native English Speaker so bear with me.
Edited by kyo9112 - 9/30/13 at 12:26pm