Originally Posted by Gilly87
And yes I have owned Westone earphones. I had the W3 at one point, as well as the UM3X. The build of both inspired great confidence, which is partly why I was so excited, and subsequently so let down, by the new releases.
But the only issue that came up with new release is their new design decision about that seam gap. I didn't even notice it until people started to post pics, and later was confirmed as intended by design. The only issue I had with my W40 is a crack along the screw hole on the faceplate piece which most likely happened due to me over-tightening it anyway (and their customer support took care of me within days). I went though half a dozen of different cables to test it out, never an issue with a connector. And as a matter of fact, this is the first pair of IEMs where I'm using stock eartips.
I hear what you are saying about "corporate america" and other stuff, but it's everywhere. Btw, if you want to blame somebody - blame Beats, because they ruined headphone business, everything from brainwashing kids to over-saturating social media and paid celebrities, as well as monopolizing their presence in the stores, etc. Brilliant business strategy to make hundreds of millions and ending up being sold for billions (which btw Tyll brilliantly pointed out in one of his recent Innerfidelity articles), but anyway...
If you want to see a company with real problems, and I mean REAL quality problem - visit UE900 thread and read through the last couple hundred of posts. I'm still scratching my head how after all the quality issue they have a new UE900s model and warranty was decreased from 2yr to 1yr, and now people saying they are getting new UE900s boxes with new UE900s accessories while the shell looks like an old UE900, confusions between silver and gold plated connectors, and so on.
Regarding amazon, it's always a gray area because anybody can sell under an official listing in there. Some companies also have releases targeted for specific territories. For example, Audio-Technica made a decision to sell IM01-04 in US, but not IM50/IM70. But on amazon you can find a lot of sellers of IM50/70 from Japan. If you buy it - AT US will not honor the warranty. When FiiO released their X5 it was first available in China with some people re-selling it in US - FiiO also mentioned they will not honor it until their official US distributor will start selling it here (first batch in China was still kind of a beta, so they wanted to handle early returns locally). And it is true, a lot of vendors have their preferred amazon distributors who get the early dip on products, and in return they do extra advertisement and social media updates. And so on...
Bottom line, sounds like you really waiting for more W30 impressions and comparison to make up your mind about your next purchase :) Regarding quality, I hope you will have more piece of mind if you really look through all these latest post where a smoking gun was just a false alarm. And with amazon, if you are making an investment in a pricey IEM such as Westone W-series, I would just do more homework to find an authorized dealer instead of looking for a better deal to save $20-$30.