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New WESTONE W-SERIES - Page 24

post #346 of 625
Quote:
Originally Posted by ads1107 View Post

Has anyone had problems with their w40s? Just listened to mine for the first time and both ears seem to be cutting in and out. Mainly when I move my head.

I've changed to the cable minus the iPhone remote. I don't think I've done anything wrong here?? I'm used to the cable westone were using with the um3x. As far as I'm aware its all connected properly. Attached new cable, made click sound upon insertion. I'm able to rotate the cable, is this normal? One prong has one dot, and the other has 2 small dots, do these mean anything?

I feel like a noob tongue.gif haven't had a 'premium' set of iems for a little while now.

PS. Ive had a couple drinks today so apologies if this post doesn't make sense


Might need to give the mmx connectors a quick clean, it seems to be a common problem.

post #347 of 625
A clean? I just took them out of the box? Will give it a go...

Anyway. First time using the MMX connectors, people not fond of them??
post #348 of 625
Quote:
Originally Posted by ads1107 View Post

Has anyone had problems with their w40s? Just listened to mine for the first time and both ears seem to be cutting in and out. Mainly when I move my head.



I've changed to the cable minus the iPhone remote. I don't think I've done anything wrong here?? I'm used to the cable westone were using with the um3x. As far as I'm aware its all connected properly. Attached new cable, made click sound upon insertion. I'm able to rotate the cable, is this normal? One prong has one dot, and the other has 2 small dots, do these mean anything?



I feel like a noob tongue.gif haven't had a 'premium' set of iems for a little while now.



PS. Ive had a couple drinks today so apologies if this post doesn't make sense

 




Did you try them before you swapped the cable? The connectors do rotate but mine don't cut in and out at all. Try to make sure the plug is all of the way on. They should snap straight on and off, not on an angle. If it happens with both cables you may have a bad pair.
post #349 of 625
Na didn't try the other cable. Don't own any apple stuff so did a straight swap.

Its not so much of a straight cut out, more a faint fade away, where one ear can barely be heard. Still not right.

Its a struggle getting the cable off now. I definitely didn't force it putting the new one on. I mean, its a pretty straight forward task.

Do you know if those small dots on the non apple cable mean anything ??

Will try more things tomorrow. Hopefully I don't have a lemon.
Edited by ads1107 - 4/20/14 at 5:34am
post #350 of 625

Are you sure you have your 3.5mm connector plugged all the way in into your phone or DAP?  I never had any issues with my W40, used both stock cables, and 4 different replacement cables.  Also, haven't heard of anybody else having issues with it.  On the other hand, if you go to UE900 forum section - that's the main topic of discussion with their MMX connection (headphone related, not the cable).

post #351 of 625
Quote:
Originally Posted by ads1107 View Post

Na didn't try the other cable. Don't own any apple stuff so did a straight swap.

Its not so much of a straight cut out, more a faint fade away, where one ear can barely be heard. Still not right.

Its a struggle getting the cable off now. I definitely didn't force it putting the new one on. I mean, its a pretty straight forward task.

Do you know if those small dots on the non apple cable mean anything ??

Will try more things tomorrow. Hopefully I don't have a lemon.

Do swap the cable around (i.e. If the single dot is currently connected to the left side, swap it to the right. If the single dot is currently connected to the right side, swap it to the left).
post #352 of 625
Did some fiddling round today and a more thorough sound test. They seem to be ok! Will keep an eye on things as Iuse them more.

Thanks for the tips guys... smily_headphones1.gif
Edited by ads1107 - 4/20/14 at 10:09pm
post #353 of 625

q


Edited by cthomas - 4/21/14 at 10:58pm
post #354 of 625

I received my w30 yesterday, everything is okay except I found a crack in both of the iem, I am not sure if it is after I switch the cable.

post #355 of 625
Quote:
Originally Posted by nelsonmiu View Post

I received my w30 yesterday, everything is okay except I found a crack in both of the iem, I am not sure if it is after I switch the cable.

I'd send them back, shouldn't happen at all.
post #356 of 625
Just looked at my W40s and they have the same crack!
post #357 of 625

Looks like a defective one, contact their support right away.  I had my W40 for a long time now, changed cables dozen of times, including using FiiO RC-SE1 with over-sized connector.  Knock on wood!!!

 

The only issue I had with a faceplate crack by the screw (maybe it was tightened too much?), and Westone took care of it within days with a replacement.  Contact them, provide a picture, a serial number, and receipt, and they should take care of it right away.

post #358 of 625

I just checked mine and they don't have the crack, so contact westone :)

post #359 of 625

I emailed earphone solution last night and got their reply a while ago...I will send it back for a replacement.

post #360 of 625
Quote:
Originally Posted by nelsonmiu View Post

I emailed earphone solution last night and got their reply a while ago...I will send it back for a replacement.

Oh dear, mine look exactly same as yours. I guess I better mail my dealer. Unfortunately about 70 miles away.

Is it likely superficial or could they crack open over time?
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