my 2 cents:
Why is it considered taboo to slam something? Especially something that deserves it. So long as the complaints can be backed up with facts, I would think that they would be a) valuable to those who might share similar needs/attitudes b) easily shrugged off by those who don't have a similar opinion.
I recently watched a lost interview with one of the most successful product designers of our time. He was known for being very blunt with the designers on his team. On more that one occasion, he bluntly told them that their designs were "s#!t." They were free to disagree, but he always backed it up. Considering that his products were almost always viewed as the easiest to use, most visually appealing, and best selling despite high price points, it's hard to argue with him.
The best point I've seen here = How have these hi-fi products managed to get the hard part right (awesome sound) while missing the mark on software?
Considering the fact that some of these devices are WELL over $500, and don't think ANYONE is out of line complaining about bugs, bad UI, poor file management, or lack of responsiveness to normal user needs (i.e. using playlists, having a Mac, wanting to use their entire library).
I'm very surprised at the zeal and militarism folks who may not have these needs have exhibited to those who do and feel the need to speak up about it. Give me a break! If you love the product, fantastic!
If I owned the AK100 (as a manufacturer/distributor), I would WANT to know if there were users unhappy with the product. I would want to address their complaints if possible.
That's part of being innovative. In my opinion, they have released a half-cocked product. That isn't slamming the device at all. From my perspective if falls dramatically short in many areas. Yes, those areas may not be important to some users, but suggesting that (for example) playlist management via a Mac should be sussed out for a product that cost me north of $700 shouldn't elicit the kind of ire it has.
There are a treasure trove of ideas that could HELP these products become more successful in these threads. Those complaints are like gold to manufacturers and designers who actually take good design seriously.