You need to REGISTER your product to get 90 days free; otherwise, you can still receive 30 days free if I remember correctly.
I believe you need to put in your contact information, then on the next screen you choose the product, then the model, then you enter the purchase date and the serial number.
You might have to choose the model drop down menu twice. After I selected the product of headphone, the model numbers to choose from on the next pull down did not show up until my second attempt. I may have had to select the product choice pull down twice too, as maybe headphone did not show up the first time either, Just try them both a couple of times, it will work.
Edited by Easylistening - 1/3/14 at 4:57am