Head-Fi.org › Forums › Equipment Forums › Portable Source Gear › Two new HifiMan players announced: HM700 and HM802
New Posts  All Forums:Forum Nav:

Two new HifiMan players announced: HM700 and HM802 - Page 23

post #331 of 335

Does anybody else having problems with album artwork not showing on HifiMan HM700?

I've tried to put folder.jpg into album folder, tried to copy folder.jpg into tags (with use of utility "Tag&rename"), tried to name it "cover.jpg" instead, tried to change '.jpg' to '.jpeg', tried differnet sizes of images - nothing seemed to work for me... :( While I am able to choose any of these images through 'file browser' and see them, I can't get them to show on 'now playing' screen.

And I must add that I only tried to do such stuff with files in FLAC and APE (not that it really matters, does it?)

If you know some specific requirements for those images or simply not having such issues on your example of HM700 - please let me know

post #332 of 335

Does anyone know where I can buy/find a pair of RE400B separately?

My drama is I've just purchased HM700 though the RE400B weren't included in the sale.

I'd really like to make it a complete set again. 

post #333 of 335
Quote:
Originally Posted by H20Fidelity View Post
 

Does anyone know where I can buy/find a pair of RE400B separately?

My drama is I've just purchased HM700 though the RE400B weren't included in the sale.

I'd really like to make it a complete set again. 

 

Did you try to contact Hifiman customer service? They are very helpful and can provide you a set.

post #334 of 335
Quote:
Originally Posted by ozkan View Post
 

 

Did you try to contact Hifiman customer service? They are very helpful and can provide you a set.



Hi there,

I managed to find a RE-400B unit thanks to a kind member here.

I had contacted Hifiman and they said they could indeed sell me one for $119 USD shipped.

I managed to get a little better price than that, though Hifiman were great. 
 

post #335 of 335

My latest adventure in bad customer support is HIFIMAN about the HM700. I have several hundred 16/44 FLAC tracks ripped from CD with EAC that will not play on the HM700. It displays "unsupported format". The tracks play correctly on AK100, AK240, X3, X5, DX50, DX90 and HM901 and report the correct format. Tracks ripped with other tools seem to be fine. I sent a message to HIFIMAN customer support along with a few sample tracks. Their response was that yes, our player can't play those tracks, so please convert then to WAV and back to FLAC. I was astonished by the response. Their software development staff must be lazy, incompetent or maybe just arrogant if they think that customers are going to reconvert all of their perfectly fine FLAC files so that they play on this $150 player. 

 

 I guess the HM-700 will be relegated to being an MP3 player. 


Edited by BRCMRGN - 8/28/14 at 3:14am
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Portable Source Gear
Head-Fi.org › Forums › Equipment Forums › Portable Source Gear › Two new HifiMan players announced: HM700 and HM802