Originally Posted by msromike
Is anyone else still waiting for their DX50 to arrive? When I emailed iBasso yesterday they told me I would receive it in 1 or 2 days, and that DHL must have changed my tracking number.
Today I got a DHL notification that my package had just been picked up a few hours ago. The tracking number was the same, not changed. Very disappointed with the purchase and delivery process with these folks.
Yes, still waiting. I have received the same responses..that my "tracking number was changed, it's on its way..1-2 days" (this was Monday). I contacted DHL, and they have no record of any other package with my name or address coming to me. Other than one package which is sitting in China.
I have emailed ibasso requesting to refund my shipping charges, as I paid a premium price for "express shipping with tracking", and I have received neither express shipping nor tracking.
I've said it before on this thread that usually I hate "tracking" posts (I really don't care where your package is, LOL). But this service sucks and deserves to be brought up. I too am disappointed. It's extra salt in the wound that other folks got their shipments in a couple days while others are still waiting to even have it picked up.
I understand that it's a holiday there and it's great that they are even answering email. That I appreciate.
Ugh...my desktop amp is in at Decware for service, I haven't yet received my CEntrance m8 that I ordered in January, and my DX50 didn't come! I've only got an iPod to listen to! Oh the humanity!