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The iBasso DX50 Thread - Latest firmware: 1.9.2 - Page 1167

post #17491 of 17494
Quote:
Originally Posted by CyberJuanito View Post
 

Anybody has Ibasso support contact email? Sadly I got a problem with the screen. Dead pixels 😢😢😢😢

 

I tried everything mentioned here (removing battery,  factory reset, soft shake) but nothing changed.

 

A friend bought my unit in NY (B&H) and I'm in Chile. So I don't have a clue of what to do.

 

Hopefully I can make use of the warranty somehow.


You can contact us directly but the normal method is to send it to the original seller and they will replace it.

post #17492 of 17494
Quote:
Originally Posted by Paul - iBasso View Post
 


You can contact us directly but the normal method is to send it to the original seller and they will replace it.

 

Thanks Paul! I'll contact B&H then.

post #17493 of 17494
Quote:
Originally Posted by CyberJuanito View Post
 

 

Thanks Paul! I'll contact B&H then.


Let me know if I can help further.

post #17494 of 17494
Quote:
Originally Posted by Paul - iBasso View Post
 

We now have the new FW for the DX50 ready for download. 1.9.3

Thanks iBasso, to continue serving customers.


I upgraded to 1.9.3. Made factoryreset and Rescan the library. But there is a problem, I have several dff files and dsf downloaded from this page: "http://www.soundliaison.com/index.php" and dsf smoothly, but the dff to select the player freezes and no you can play anything, I have to restart by pressing the power button for a few seconds.


Reproduce these files without problems on other players, JRiver, aimp3.
Someone else happens ?.


Regards.

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