True, exactly how I feel.
Finally got the reply from Westone and sounds like they'll arrange a refund. They also claim will look at the defected unit, yeah right, should have done this long before the whole product line was launched to the market.
Here comes my question to all members, any alternative recommendation (other than Westone) for AB or hybrid universal fit around the same price range of UM 50? I am a bit interested in UE900s (the new version), any thoughts about that? Thank you guys.
Not exact same price, at $899 + free shipping you can get Shure SE846. I did it, no regrets.