Does anyone know where to get a replacement cable for the UM50s?
Most stores I see still sell the old cables for the UM3Xs.
Got my UM Pro 50 with just 10 hours run-in time. Hook them up straight out of my Macbook. I would like to say Westone got the tone right, the sound feels very natural and they are warm side of neutral that is for sure. The tonal balance dose remind me LCD-2 with custom reachable that is much better than Shure I had before which were very detailed by has "plastic" tone to vocal. The tonal character is more of LCD-2 than HD650 (I had them for 6 years). Overall as right now, even it is kind early to judge, they are keeper. They do lack the 3D feel, treble, and soundstage that LCD-2 offered (not at that level I mean), but not too far away behind that is understandable because they do not require expensive source, cables, and amp to feed them. I am pretty happy. By the way, I feel more bass than UM Pro 50 is excessive, they are on the boarder line for having too much bass (to me).
Is there any discernible difference between various stock cables? E.g., Shure and Westone?
Currently, all Westone replacement cables are going for around $90, while Shure's are there at half the price, some even less, so it doesn't really make sense to get 1 Westone replacement cable when I can get 2 or 3 Shures for the same amount, unless it changes the sound.
Ok, so I just checked -- took a pair of my SE535's cables to compare; looks like it won't work with the Westones. The connector is the same size, but the cable itself is too fat; due to the shape of the UM PROs, the cable won't fit.
Smart move, Westone. Looks like I'm stuck with Westone cables.
Anyone can tell whether to get UM50 or W40 for electronic music listening? Mostly house, indie, classical listener here. Bass response is important but also want to wow at the separation of instruments, DETAILS!
Well, crap... It just so happens that I've encountered the exact same issue as I did with my previous 2 IEMs using MMXC connectors (SE535s).
I'm just standing around (not even walking) and I get random bouts of sound cutting out on the right earpiece.
Furthermore, if I manipulate the wire, it cuts out at certain spots (though not 100% of the time, which I find perplexing).
Anyone know if this is a characteristic of MMXC or something?
I'll be swapping the cables to the different side to see if the problem is with the earpiece or the cable. Will update in a bit.
Edit1: The main problem I'm having is that I'm having a difficulty in replicating the problem. I'm just sitting here in front on my PC with music playing and touching the earpiece, but there's no issue -- however it definitely lost sound for a split second several times earlier when I was out.
Edit2: Yep, the sound cut out for a split second again, but I wasn't even touching the cable. This is so weird -- when I fiddle with the cable, nothing happens. When I just stand/sit there, it still manages to lose sound.
Edit3: There definitely seems to be an issue with a loose connector or something. I switched sides with the cable and the problem is still on the right-earpiece. The left earpiece's connection is solid.
Having said that, I don't even know how I'm going to send these back, since it's such a POTA to recreate the issue.
Edit4: Definitely a problem with the connector, since the right-earpiece connection wobbles and and makes a slight clicking sound when it moves, whereas the left earpiece is solid. Great. I expect these issues from Made in China products, not something proudly labeled "... in Colorado, USA."
I returned 3 Shure SE215 with that very issue.
Inevitably the hiccups appeared on the 4th unit hence i took another path. I just cleaned the earphone connector with a cotton swab and the sound was good to go for a few weeks till hiccups crept in again and i cleaned the connector again and...
I think it's just debris and dirt that makes into the connector. Actually inspecting it with a spotlight you can notice that sweat (i use them on the gym) makes it there as well.
Obviously i preferred the 2 pin connection and i'm astounded that MMCX is gaining ground since one might think that return rate would be far higher than with old connector.
Ok, now week into the ownership and I have to write an emaill to Westone already:
" Hello, I just bought a pair of westone um pro 50 from earphone solutions. After a week, I found the connector inside of my R side ear piece is moving around and the wire and solder joint are moving with it. I think it is just matter of time the wire and solder joint is going to break off. Please help! Thanks."