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Shure SE846 Impressions Thread - Page 33

post #481 of 5749

I read that absurdly stupid review in the NYT that the Forbes reviewer mentions; I`m glad he thought it was as dumb as I did...


Thanks for posting these.  

post #482 of 5749

i also read the review in the nytimes and thought it a silly review...not because they made any criticism which i regard as a positive if it is well researched but in this case it was a lazy review adding nothing to the discussion of the product!

post #483 of 5749
Quote:

 

PC Mag link not working for me....

post #484 of 5749
Quote:
Originally Posted by burtomr View Post

PC Mag link not working for me....

That was a link to the mobile version of PC Magazine. Here is a link to the full site: http://www.pcmag.com/article2/0,2817,2427656,00.asp
post #485 of 5749

Thanks!  

 

IMO the PC Mag is the best review with the most useful information.

post #486 of 5749
Quote:
Originally Posted by burtomr View Post

Thanks!  

IMO the PC Mag is the best review with the most useful information.

I am leaning toward the Forbes review as the best as the author brings in other opinions including Steve Guttenberg who is one of the most knowledgeable reviewers out there.
post #487 of 5749

I sent in my SE535s a few days before I got my SE846 for warranty repair.

 

Guess what.

 

Shure replaced my SE535s with a brand new sealed box of SE846s. They must have been out of stock of 535 replacement? The turnaround time was quite long after they got them in the mail.

 

Now I have two pairs. But now I can't compare the 535 with the 846. First world problems... +100000000000000 for Shure customer service. They just won over a customer for life. 


Edited by tninety - 12/11/13 at 1:05pm
post #488 of 5749
Quote:
Originally Posted by tninety View Post
 

I sent in my SE535s a few days before I got my SE846 for warranty repair.

 

Guess what.

 

Shure replaced my SE535s with a brand new sealed box of SE846s. They must have been out of stock of 535 replacement? The turnaround time was quite long after they got them in the mail.

 

Now I have two pairs. But now I can't compare the 535 with the 846. First world problems... +100000000000000 for Shure customer service. They just won over a customer for life. 

I have certainly never had bad experiences with Shure's customer support.  Through repairs and replacements, I've gone from the initial batch of E500PTH years ago, through several SE530s, and now through two pairs of SE535s, without ever having to pay for an upgrade or service.  Truly top notch support.

 

That being said, I'm a bit jealous that you got a free pair of SE846s!  Congrats!  Although I've moved on to customs, I will always have a soft spot in my heart for the Shure house sound.  I've been eyeing the 846s since they were announced, but I can't justify paying that much for a universal right now.  I'll probably pick a pair up eventually...

 

Back on topic, congratulations!  I hope they go to a good home.

post #489 of 5749
Quote:
Originally Posted by tninety View Post
 

Guess what. Shure replaced my SE535s with a brand new sealed box of SE846s. They must have been out of stock of 535 replacement? The turnaround time was quite long after they got them in the mail.

 

Congrats on winning the lottery :D

post #490 of 5749
Quote:
Originally Posted by midnightwalker View Post

Congrats on winning the lottery biggrin.gif
Maybe I should break my couple month old 535's and see if they give me the 846 lol how the hell does that work lol
post #491 of 5749
Quote:
Originally Posted by pacman46 View Post


Maybe I should break my couple month old 535's and see if they give me the 846 lol how the hell does that work lol

 

haha as I mentioned it likes the lottery, sometimes you win sometimes you don't.

post #492 of 5749

I remember years ago when I had to send in my SE530 for warranty work as the right side was developing a problem. They only asked me to send the earphones back, and I could keep all the accessories, including tips, cables, case and all that stuff. A week later a brand new case of SE530 arrived at my door step. So I then had two sets of supplies for all the accessories, with the extra tips. Too bad the SE846 weren't made back then.

 

But I agree Shure support is top notch.

post #493 of 5749
Thanks guys! I'll probably sell these or give them to a friend/family. To be honest I was procrastinating sending those back for a LONG time. Didn't know how easy the RMA process was. Right earpiece was going, going, then gone, and for a month I just wore the left one (ridiculous I know). Now I'm glad I waited.
Edited by tninety - 12/11/13 at 7:07pm
post #494 of 5749

Wow, it is interesting to read these stories. I don't think any other audio company can even compare to Shure's support.

post #495 of 5749
Quote:
Originally Posted by dukeskd View Post

Wow, it is interesting to read these stories. I don't think any other audio company can even compare to Shure's support.


 


Sennheiser does similar 'no-questions-asked' warranty exchanges *sometimes*.
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