i have contacted them, and they asked me to complete a form, then when i checked, it was a repair form.
so i got afraid.
i don't want these new earphones to be repaired and returned to me, while i purchased them only few days ago now.
can you confirm me that, i will received new and very new earphones ?
also i read that i should keep all the accessories, and not send them, it means they will send me back earphones without accessories, how is that possible ?
ok, what do you think ?
even now, i'm thinking to be refunded and purchase some other earphones : H AUDIO ROXANNE 12 DRIVER EARPHONES. link http://www.earphonesolutions.com/roxanne-jh-audio-earphones.html
or the WESTONE W60 6-DRIVER SIGNATURE EARPHONES / link : http://www.earphonesolutions.com/westone-w60.html
could someone advice me.
i would like to precise that i like very much the SQ of the SE846, and as they are defective, i'm just looking for upgrade.
You will get new ones easier for you and easier for Shure.