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Concerns about Alo Audio Amps

post #1 of 18
Thread Starter 

I've purchased a number of things from Alo Audio and they have been awesome.  However, I am concerned about putting $650 down on the RX3-B+ when I know they put so much effort into sealing the batteries in their products.

 

I have no problems with built-in batteries.  I have had no issues with replacing batteries in iPhones etc.  However, when a company seems to issue a blanket "when your battery goes bad, buy another one of our products", I get pretty upset.  I've seen a few threads where this has happened for users of Alo portable amps.

 

I would pair the RX3-B+ with an Algorythm Solo DB from Cypher Labs.  While they also use built-in batteries, they go out of their way to show that a user could replace the battery in their product when they need to.  I'm a fan of that attitude.

 

Anyone else share my concerns about Alo's amps?  Am I blowing this out of proportion for a $650 product?

 

I'd post this in Alo's Sponsor Forum but they don't ever seem to check it.  I'm guessing that's why few people ever visit it.


Edited by utdeep - 7/4/13 at 4:54pm
post #2 of 18

Will ALO not replace the battery for you if it goes bad?

post #3 of 18
Thread Starter 
Within a year? Probably. After an year, it looks like you are out of luck.
post #4 of 18

I'd probably leave it then. If it's to use with the kit in your sig why not get an RSA Predator?

post #5 of 18
How many charging cycles is the battery rated for and secondly will people keep an amp for as long as the first answer on a practical level? Thanks
post #6 of 18
Quote:
Originally Posted by LFC_SL View Post

How many charging cycles is the battery rated for and secondly will people keep an amp for as long as the first answer on a practical level? Thanks

 

That won't change the affect on the resale value which will ultimately be lowered by the non-changeable battery, especially if it's nearing it's life cycle at the point of sale.

post #7 of 18
OK but that does not answer the question. And I think everyone accepts depreciation. Take smartphone or iOS device second hand trading, you do not really see dead batteries unless someone still has an early gen device
post #8 of 18
Quote:
Originally Posted by LFC_SL View Post

OK but that does not answer the question. And I think everyone accepts depreciation. Take smartphone or iOS device second hand trading, you do not really see dead batteries unless someone still has an early gen device

 

True but unless there's something exceptional about the amp there are so many options now that don't suffer that problem at all.

post #9 of 18
Quote:
Originally Posted by LFC_SL View Post

OK but that does not answer the question. And I think everyone accepts depreciation. Take smartphone or iOS device second hand trading, you do not really see dead batteries unless someone still has an early gen device

Regardless, my battery life on my phone has significantly deteriorated, but Apple will replace it for a fee. The issue seems to be that ALO will not replace it at all after 1 year if I understood correctly, rendering the device useless or damn near at some point.

The smartphone comparison is a bad one anyway. The smartphone will be unable to run newer software after a while due to the hardware. An amp will always be able to amplify an analog signal as long as the power source is functioning.
post #10 of 18
Thread Starter 

Like vwinter said, the function of a headphone amp doesn't really change.  I got an SR-71 in 2004 that's still one of the best portable amps today.  It uses 9V batteries that are easily replaced.  I've had several other amps from Ray and whether I'm the first owner or the fiftieth, he always replaces the battery for a tiny fee.

 

Amps are not disposable devices and they don't change a great deal from generation to generation.  I think I'll stay away from Alo's portable amps until they sort this out.  Their desktop amps like the Pan Am are amazing!

post #11 of 18
Quote:
Originally Posted by utdeep View Post

Like vwinter said, the function of a headphone amp doesn't really change.  I got an SR-71 in 2004 that's still one of the best portable amps today.  It uses 9V batteries that are easily replaced.  I've had several other amps from Ray and whether I'm the first owner or the fiftieth, he always replaces the battery for a tiny fee.

 

Amps are not disposable devices and they don't change a great deal from generation to generation.  I think I'll stay away from Alo's portable amps until they sort this out.  Their desktop amps like the Pan Am are amazing!

 

Agreed. If it's not popular with the community then speak with your wallet and let them know. I too will stick with RSA.

post #12 of 18

Thanks vwinter and utdeep. Was going to bite with an Alo amp purchase but will hang back to see if anyone knows about long-term alo amp ownership experience

post #13 of 18
I'm not trying to dissuade you really, I just wanted to add to the discussion and find it a little odd that they can replace a battery under warranty but won't replace a battery at all after and want you to buy a new one.
post #14 of 18
Thread Starter 

I'm only cheesed that it is difficult to replace the battery because of how much adhesive they use to seal it in.

post #15 of 18

Hey Guys,

 

I just wanted to chime in here. 

 

First the New Rx Mk3b+. I specifically upgraded the battery connector on the new "+" mode so that the battery is easily replaceable. The battery used in the new  Rx Mk3b+ is a custom cell we had made for the Mk3b+ and we will stock them. The battery is replaced with no soldering needed. We do use a double sided sticky tape to keep the battery from moving around so that must be cut off and re applied to the new battery. These batteries should be be good and usable for many years. Once they start to have a un agreeable play time you can call or email us and we can sell you a new one for $20, if you want to send me the amp I will install your battery for free of charge you only need to pay for SH.

 

Our other older amps such as the Rx, Rx2 these batteries can be bought off shelf from Mouser or Digikey. These need to be soldered to the board some some caution is advised for safety of course. 

 

Continentals, Internationals and Pan Am batteries need to be replaced in house here at ALO audio since these are much trickier to remove. We can replace the battery and install it for $49 plus SH we can install and replace the battery. Sorry I cant replace it for free, I wish I was Apple ;-)

 

I don't want any misunderstanding or confusion here with regards to all this and hope this helps.

 

Thanks

 

ken

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