Originally Posted by sardar17
speed post will cost u about 800-900 rs.
and u don't want to send these back on normal post as there is a danger it may get lost.
as u have already bought these for rs 2800 approx its a hefty amount to pay.
i just hope hifinage.com(indian dealer) gets hold of these,atleast warranty woes will be over
Ya ya, can't think about using normal post. Speed post will cose 900 bucks! damn... I know Hifinage man, got my GR02 BE and VSD1 from there only... Yes, warranty will not be an issue with them, they are pretty good with customer support. But the price can't be compared. The VSD1 for example, is 3,000 on Hifinage, and it's 39$ on LMUE (~INR 2340)...
Originally Posted by SyedZ2ez4
You bought yours from LMUE? Sorry to hear, but I think you should email and let them know smhw.
Yes I mailed them about this already... Haven't figured out whether to send it back or not...
Originally Posted by squallkiercosa
Try separating the cable from the unit first of all, then try cleaning the internal part of both connectors with alcohol, sometimes plastic residues stay during the manufacturing process inside. Let it dry
BTW: Too bad it was you, there are always a few defective units...
Well, sorry to sound noobish, but I don't know how to remove the cable. Tried rotating it (like a screw), that didn't work. Did not want to just pull it out (like a headphone jack) for the fear of damaging it, since it's pretty tight. I hope cleaning them helps.
As an afternote, since I tried twisting the cable to remove it, the frequency of sound cutoffs has reduced drastically. But it's still there, and I still did receive a faulty product... So thanks, your idea DID work a bit.
Originally Posted by slowpickr
I read LMUE's policy for international returns. They won't give a refund for a faulty product, but they will send a replacement upon receipt of the product (RMA is required first). The customer has to pay shipping back to Singapore. LMUE will cover shipping on the replacement item.
Assuming a person lives in the states, a small flat rate box (up to 4 lbs.) via USPS to Singapore is about $25. Six to ten days delivery time.
Edit: @HeadHoncho - just noticed you're in India. Not sure about shipping from there. Do you have any online resources for calculating shipping estimates?
Yes, my cheapest (and most time consuming) option will be around 15$
Edited by HeadHoncho - 6/27/14 at 8:23pm