After 2.5 years of solid service and beautiful performance, my Earsonics SM3s now need replacing as they've been stolen. The reason I'm not considering anything from the Earsonics range anymore, is due to their extremely poor customer service.
I am looking for something with an equal amount of clarity and instrument separation or better, with a controlled and tight bass. I listen to many genres of music including instrumental, so they have to be able to deliver on those fronts as well. I am open to CIEMs but prefer Universals for now.
All helpful input would be much appreciated!
Edited by quesce - 7/4/13 at 5:51am