Knocked a pair of HD800 off a table, about 30" to a carpeted floor, and it separated the plastic / molded rubber / heatshrink / plastic from the metal ODU connector. Both sides look to be flush surfaces, but the same diameter, so I just can't figure out how this was attached, much less how to set it right.
None of the connections was damaged, and it is currently (temporarily) held together with electrical tape, while a replacement unit is inbound. I have seen a few vague references to similar issues in a site search, but no pics and no remedies.
Of course, Senn just says to replace the cable, and will NOT repair it for any price. I was just shocked that they would have no real resolution, other than a $165 replacement part. Ok, not shocked...
Preposterous, but is what it is. Anyone have a solution, or just want to pile on?