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I have recently purchased a Cowon x9 however the internal memory says it only has 2.9 gb instead of 16gb this is annoying as whenever i try to place music on it it i get a pop-up saying its full. Has anyone else had this problem or know why its happens.

 

P.s. I have all the latest firmware and what not, also i have a 64gb sandisk in it it has music on it but for some reason says that the storage limit is 30gb.

Hope you can help.