Originally Posted by tourproto
I had been a repeat customer of yours but I echo the comments above that the retail price is NOT $249, but $199. Not only did you misrepresent a discount here but you also did it in an email to me (I am on your earphone solutions email list). Once is a mistake, twice is intentional.
I find misrepresenting a discount based on a higher-than-MSRP price to be very deceitful and I have called up Westone and told them about this and am buying these earphones from one of your competitors who is offering the same price as you with free shipping but is not claiming to be selling these earphones at at 20% discount.
These are some pretty serious accusations which I do NOT take lightly. You are basically calling me a dishonest person.
All the times you thought we stated a wrong MSRP you were wrong.
Instead of come to Head-fi and slander my company, on that same call you mde to Westone, you should have asked for someone that knows what they are talking about such as the CEO Lynn Keller or Julie Kelly or John Lowrey and ask them what is the MSRP for the ADV.
Before publishing the product page and information I called Westone, spoke with the people that would know the answer to my question and the answer is the MSRP of the ADV IS $249.99
Earphone Solutions NEVER jacks up MSRPs! NEVER! A little research or quick phone call would have avoided this misrepresentation of our practices and my character.
Westone ADV Aventure Series
SALE PRICE $199.99
What the competitors do is none of my business. It's their business. My business is to do my best for my customers, to provide accurate information, to conduct an honest, ethical business since 1995.