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[REVIEW] Aurisonics ASG-2 & 2.5 (with many comparisons) - Page 152

post #2266 of 6767
Quote:
Originally Posted by UnityIsPower View Post

Dale, I would like a refund.

We do not use a public forum in matters of customer service.

post #2267 of 6767
Thread Starter 
.
post #2268 of 6767
Quote:
Originally Posted by UnityIsPower View Post

Dale, I would like a refund.

 

While you may not like the ASG-2—and I'm sorry you don't, as it's an expensive product—I don't think it's right or fair to ask the manufacturer—publicly—in a dedicated thread for a refund. You put them in a very awkward position. Not sure what Aurisonics' return policy is when someone simply doesn't enjoy one of their products, but whatever it is, this should not be done in a thread like this — unless you have issues with broken promises, warranty issues or the like, in which case it's good to report whatever may have gone wrong (after the event).

post #2269 of 6767
Quote:
Originally Posted by eke2k6 View Post

I understand gnarl's point somewhat. But I ultimately think he's mistaken.

I have the HF5, and I'm told that the ER4S extends ever so slightly further.



With the HF5, I hear literally nothing where the lower sub-bass should be in tracks like Danza Kuduro, Limit to Your Love, etc. I'm talking below 35hz. What I do hear may be confused for sub-bass. 

With the ASG-2, I hear all the tones down to around 15hz. The HF5's bass is clean and low enough to be confused for low bass. So what gnarl is hearing is clean midbass, not more sub-bass.

gnarl said it himself in the Ety love thread. When he put in the red filters and boosted the 30hz by 6db, he heard bass lines that he'd never heard before with the Etys.

Tiny made a great response to this. Also when I talk about sub-bass on the ER4S, it only applies to 60Hz and maybe 50Hz. Below that the ety admittedly rolIs off audibly. If you're comparing 35hz then I can't really comment, because I didn't listen for that when I did the comparing.

I agree with Tiny about using 1kHz as a reference point for when comparing sub-bass, but I also wonder if the mid-bass emphasis in the ASG-2 affects perceived sub-bass levels. On the ER4S 60Hz seems more audible because there isn't any mid-bass in the way, so 60Hz sounds cleaner and more easily perceived. Eke could be right about that.

What do you say vwinter? Is this making sense?
post #2270 of 6767
Quote:
Originally Posted by music_4321 View Post

 

While you may not like the ASG-2—and I'm sorry you don't, as it's an expensive product—I don't think it's right or fair to ask the manufacturer—publicly—in a dedicated thread for a refund. You put them in a very awkward position. Not sure what Aurisonics' return policy is when someone simply doesn't enjoy one of their products, but whatever it is, this should not be done in a thread like this — unless you have issues with broken promises, warranty issues or the like, in which case it's good to report whatever may have gone wrong (after the event).

Exactly.

Unity, you should calm down a bit. All this trial and error is part of this hobby.

post #2271 of 6767
"What do you say vwinter? Is this making sense?"

Absolutely. biggrin.gif
I'd be surprised if we weren't all really talking around the same thing.
Edited by vwinter - 8/1/13 at 12:06pm
post #2272 of 6767
I want to be as transparent as possible. I'm also in the awkward position of keeping an expensive product I dislike. I was also told I should have contacted aurisonics about the finish before posting it as well.. Who's awkwardness wins?

Fiio has in contrast hit base with customers that have problems, publicly. I want to hold Aurisonics to the same standards.

Say I contacted them by email, I would still come back here and post what happens.

I am not out to get Aurisonics. I even posted Andy has been great in our communications, and he has, one of the best I've experienced.

Seeing dales response, I will send him a PM but I stand by what I said.
post #2273 of 6767
Thread Starter 
Quote:
Originally Posted by UnityIsPower View Post

Dale, I would like a refund.

 

....

 

You know, I'm not sure what to say here.

 

With the H-200, you heard massive driver flex that I could not reproduce on the very same pair. At most it was a slight crinkle upon insertion that had zero effect on the sound whatsoever. Waynesworld is happily using that pair now with no issues.

 

I feel this is the same thing that's happening here. You ended up asking Shinwoo for a refund on the H-200, and the same is being done with the ASG-2.

 

In light of all that, I'd really recommend sticking with the GR07, since it's likely all else will be flawed in comparison.

 

 

 

Quote:
Originally Posted by gnarlsagan View Post




I agree with Tiny about using 1kHz as a reference point for when comparing sub-bass, but I also wonder if the mid-bass emphasis in the ASG-2 affects perceived sub-bass levels. On the ER4S 60Hz seems more audible because there isn't any mid-bass in the way, so 60Hz sounds cleaner and more easily perceived. Eke could be right about that.

What do you say vwinter? Is this making sense?

 

I think the stigma is that people think the Etymotics are mid-bass light, which they really aren't. Discovering the proper fit with the HF5 has been a revelation.

 

The ASG-2's sub-bass is clearly distinguishable for me, despite the mid-bass impact. The HF5's bass may be just as punchy (not as plentiful though) down to ~80Hz. The Ety's bass is extremely dry and fast in its punch, with little decay, and you may hear the notes down there more clearly as a result. Past 50Hz, what I consider true sub-bass, the tables are turned. The HF5's bass starts to peter out before vanishing under 35-40hz. The ASg-2 continues clearly and strong into the 10s. This is why I found your sub-bass comment funny.

post #2274 of 6767
Unity, sure you have no bad intentions, but pls understand people who like the product and also the maker who you single out with your post.
Perhaps you should PM and settle the matter between you and them like a true gentleman.
And there is no wrong in you not liking something because with every product, be this photo gear, high end, portable audio and else you always have a risk of trial error. This does not mean the product is bad but this just was not for you. It reminds me buying and selling Canon lenses which is much more painful than paying tiny IEMs because good optics costs a lot. I had that but never i would blame the lens, rather this was me jumping too fast on them.
Edited by Gintaras - 8/1/13 at 12:14pm
post #2275 of 6767
Quote:
Originally Posted by eke2k6 View Post

 

....

 

You know, I'm not sure what to say here.

 

With the H-200, you heard massive driver flex that I could not reproduce on the very same pair. At most it was a slight crinkle upon insertion that had zero effect on the sound whatsoever. Waynesworld is happily using that pair now with no issues.

 

I feel this is the same thing that's happening here. You ended up asking Shinwoo for a refund on the H-200, and the same is being done with the ASG-2.

 

In light of all that, I'd really recommend sticking with the GR07, since it's likely all else will be flawed in comparison.

 

 

 

 

I think the stigma is that people think the Etymotics are mid-bass light, which they really aren't. Discovering the proper fit with the HF5 has been a revelation.

 

The ASG-2's sub-bass is clearly distinguishable for me, despite the mid-bass impact. The HF5's bass may be just as punchy (not as plentiful though) down to ~80Hz. The Ety's bass is extremely dry and fast in its punch, with little decay, and you may hear the notes down there more clearly as a result. Past 50Hz, what I consider true sub-bass, the tables are turned. The HF5's bass starts to peter out before vanishing under 35-40hz. The ASg-2 continues clearly and strong into the 10s. This is why I found your sub-bass comment funny.

 

I found driver flex on the H-200.  It is actually pretty tough for me to get a proper fit with them due to that. 

post #2276 of 6767
Let me re post this:

"As to my experience vs yours, I read a post on this site that goes something like this I believe: It's not what is done when everything goes well but what happens when something doesn't. This is when you truly see the true nature of the company your dealing with."

Regarding Tpeos eke... I wanted to ask for a refund but when did he finally respond to my 3 emails? When Wayne was ready to purchase them. Plus what you helped me with made me feel quite bad... (Email response you got the next day).

I remember calling about $15 jbuds dying and they shipped me a new one the same day... I had them for almost a year. Have people grown to expect so little from so much?

BTW, I'm not saying I demand a refund or your company is horrible. How he replies is very important. So far, I'm very happy with customer service.
post #2277 of 6767
Quote:
Originally Posted by UnityIsPower View Post

I want to be as transparent as possible. I'm also in the awkward position of keeping an expensive product I dislike. I was also told I should have contacted aurisonics about the finish before posting it as well.. Who's awkwardness wins?

Fiio has in contrast hit base with customers that have problems, publicly. I want to hold Aurisonics to the same standards.

Say I contacted them by email, I would still come back here and post what happens.

I am not out to get Aurisonics. I even posted Andy has been great in our communications, and he has, one of the best I've experienced.

Seeing dales response, I will send him a PM but I stand by what I said.

 

 

This has nothing to do with being transparent. Reporting (in real-time) on the sonics, build quality, packaging, accessories, shipping time & costs, etc. of a product is fine, and I'm sure several / many people have appreciated your previous posts (I know I have). Asking for (or demanding) a refund publicly, though, is an entirely different matter and just isn't right.
 

 

Quote:
Originally Posted by UnityIsPower View Post

I'm also in the awkward position of keeping an expensive product I dislike.


This is what happens with many, many products we buy. I thought the SM3 was rubbish and sold it within days; didn't like the SE535, EPH-100 & CK10 and quickly sold them, too. When I bought those IEMs, I knew there was no return policy and, unfortunately, like many people, I couldn't audition any of these phones anywhere — the hype at the time surrounding those products was unbelievable. Have learned my lesson, though, but I still take (calculated) risks and have sold quite a few IEMs (and DAPs)

 

Quote:
Originally Posted by UnityIsPower View Post

Fiio has in contrast hit base with customers that have problems, publicly. I want to hold Aurisonics to the same standards.

 

It's great FiiO do that (if they really do do that), but you can't expect every single manufacturer / HF sponsor to do the same, just like you can't expect every e-tailer to have the same excellent CS Amazon offers, and that's why I mentioned earlier that I don't know what Aurisonics' return policy is when someone simply doesn't enjoy one of their products.

post #2278 of 6767
Bird, say I send them a email about a refund, should I post what happens?
post #2279 of 6767
Unity, i assume you not living in Europe, if i would come back to a shop asking them to take back IEM only because i dislike it most probably they would tell me off or if i would insist then would call me an ambulance. Refund here possible but only for bigger and more expensive products, and yes you have 7 day return policy but you must have valid reasons for this. Not liking is not enough, i think you guys in Asia and America are spoiled by great treatment from makers... Come to Europe to realise that.

But i suggest you negotiate in PM and see what comes out. And perhaps someone here wants to buy your pair? Return policy must be negotiated before and not after purchase but i can see Aurisonics are serious maker and perhaps can meet you half way? See what happens but lets not put out blame when people did not respond fast enough. At the end you know delays can happen and patience can help often rather than not.
Edited by Gintaras - 8/1/13 at 1:03pm
post #2280 of 6767

Looking forward to hearing my ASG-2 in a couple weeks.  I had the Heir Audio 5.0 which I thought had fantastic bass.  Relying on audio memory will be a little shaky since I don't have them anymore but good is good regardless of comparison.

 

Quote:
Originally Posted by eke2k6 View Post

As for the bass, it's one of the best bass(es?) I've ever heard. So is the GR07's bass. And the mids of the ASG-2 are breathtaking to me when they get going. 

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