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Shure SE846: A New In-Ear Flagship From Shure. Finally! (Impressions p26-28) - Page 175

post #2611 of 3040
Quote:
Originally Posted by frankrondaniel View Post
 

 

Just checked - mine are 8/9/2013.

 

I wonder if mine have held up since I haven't tried alternate different filters - I'm still using the defaults.  I've simply tried different tips.  Could the early production runs be fragile enough in some respect that changing filters is more likely to result in some kind of failure?

 

My impression is that the most common failure has been the loss of sound in one of the ear pieces?  There's been mention of "phase" issues in early production runs.  What would be the symptom?


I've changed the filters a few times, but not many.  Not sure about the phase issues though.

post #2612 of 3040
Yes, why is this happening? This is making me nervous too. What is the reasoning behind the 846 dying? Even if the production date was in early 2014?
post #2613 of 3040

Filters wouldn't cause anything but seal to fail.  They are after the business end afterall.  

 

Phase is when something is wired backwards.  Think the back of a speaker, now swap the + and - terminals.  Still get sound but instead of pushing the speaker pulls.  Again you still get sound but you get the pull side if the wave before the push.  If another driver is pushing the same frequency when the other is pushing you get partial cancellation of that frequency and it drops.  If they are in phase they sum and the result is louder.

post #2614 of 3040
Quote:
Originally Posted by Eugguy View Post

Yes, why is this happening? This is making me nervous too. What is the reasoning behind the 846 dying? Even if the production date was in early 2014?

 

Mine works perfectly, manufactured in Nov 2013. At least it's covered by warranty I guess!

 

On a side note, loving the amazing sound so far. :) If anything, a little sub-bass heavy for my tastes! 


Edited by christrz - 3/2/14 at 8:37am
post #2615 of 3040
Quote:
Originally Posted by christrz View Post

 

Mine works perfectly, manufactured in Nov 2013. At least it's covered by warranty I guess!

 

On a side note, loving the amazing sound so far. smily_headphones1.gif If anything, a little sub-bass heavy for my tastes! 

 



Wish I could say the same. Still no word from Shure yet on day # 6.
post #2616 of 3040

I laughed when I read the line "this is making me nervous too". It's not funny that the 846 might die. The funny part is that it feel like a "fix" (a drug) to me now. I'm thinking if it goes out, I'll have to go without my bass fix for a week or so. Sure,  I've got other Shure IEMs (the 535 and E5c). But yet I'm wondering if I should buy a backup 846.

 

I've got a bass high and I've got to shake it off.:atsmile:

post #2617 of 3040
Quote:
Originally Posted by goldendarko View Post

 



Wish I could say the same. Still no word from Shure yet on day # 6.

 

Try calling when they are open Monday thru Friday 8:00 am (or 9:00am) to 5:00 pm. The division you want is not open on weekends.

post #2618 of 3040
Quote:
Originally Posted by Solude View Post
 

InnerFidelity, ie Tyll, is the one who provides HeadRoom their measurements.  The two have slightly different criteria but use the same equipment and tech.  The nice thing about IF is we also get to see measurements for cans that HeadRoom doesn't sell.  If I had to guess I would say the first graph for the black either wasn't seated properly or had a poor seal.

 

 

Turns out I had not properly installed the black filters when measuring....my bad.

 

New measurements are up at HeadRoom and InnerFidelity.

 

http://www.innerfidelity.com/images/ShureSE846BlackFilterSampleB.pdf
http://www.innerfidelity.com/images/ShureSE846BlueFilterSample2.pdf
http://www.innerfidelity.com/images/ShureSE846WhiteFilterSample2.pdf

post #2619 of 3040
That's unfortunately when I am sleeping as I work 3rd Shift during the week, but I have left them voicemails that have gone unanswered too. Regardless, the e-mails should be answered promptly anyway, it's insane that a business selling headphones for $1000 has such poor customer service that they can't be bothered getting back with you in a week's time.
post #2620 of 3040

It doesn't matter. You insisted on being told the same info that's on the website. It won't change if they tell you by phone or email.

 

You fill out the online form and print it (along with the address sticker) and ship your IEM (with proof of purchase) to Shure and they will ship you a new one when they receive your defective one. You can wait as long as you want but the procedure won't change.

 

I don't recommend buying a $1000 IEM from Joe (nobody) online store. All of the authorize retailers could have told you exactly what to do with your defective IEM.

post #2621 of 3040
Quote:
Originally Posted by truckdriver View Post

It doesn't matter. You insisted on being told the same info that's on the website. It won't change if they tell you by phone or email.



 



You fill out the online form and print it (along with the address sticker) and ship your IEM (with proof of purchase) to Shure and they will ship you a new one when they receive your defective one. You can wait as long as you want but the procedure won't change.



 



I don't recommend buying a $1000 IEM from Joe (nobody) online store. All of the authorize retailers could have told you exactly what to do with your defective IEM.


 



And like I said I'm not sending a $1000 dollar IEM in the mail without talking to somebody first. Also, as I stated before I should not be held responsible for the shipping on a defective unit, which is why Shure needs to get back in contact with me.
post #2622 of 3040
Quote:
Originally Posted by goldendarko View Post

 



And like I said I'm not sending a $1000 dollar IEM in the mail without talking to somebody first. Also, as I stated before I should not be held responsible for the shipping on a defective unit, which is why Shure needs to get back in contact with me.

 

This is not directed at you, but if I were Shure, I would not exchange an IEM without proper proof of purchase from a recognized (or authorized) legitimate reseller. If a person buys it from another person, they should get (at least a copy) of the original bill of sale.

 

Goldendarko, you can do whatever you want. You can ask General Motors to pay for your gas to the dealership if your $50,000 car is recalled for a defect. It's your life and your IEM. Good luck to you.

post #2623 of 3040
Quote:
Originally Posted by truckdriver View Post
 

 

This is not directed at you, but if I were Shure, I would not exchange an IEM without proper proof of purchase from a recognized (or authorized) legitimate reseller. If a person buys it from another person, they should get (at least a copy) of the original bill of sale.

 

Goldendarko, you can do whatever you want. You can ask General Motors to pay for your gas to the dealership if your $50,000 car is recalled for a defect. It's your life and your IEM. Good luck to you.

 

Hmmm, I think the issue here is that Shure is not being responsive. Whether or not goldendarko's IEMs are covered by the warranty is a separate matter for Shure to decide when they do get back to him, so maybe it's best not to jump to any conclusions yet. :)

 

Goldendarko: All the best man, I hope they get back to you soon - and favourably!

post #2624 of 3040
I plan checking up with them again tomorrow, will update if anything changes.
post #2625 of 3040
Quote:
Originally Posted by christrz View Post
 

 

Hmmm, I think the issue here is that Shure is not being responsive. Whether or not goldendarko's IEMs are covered by the warranty is a separate matter for Shure to decide when they do get back to him, so maybe it's best not to jump to any conclusions yet. :)

 

Goldendarko: All the best man, I hope they get back to you soon - and favourably!

 

I have no evidence that Shure is not being responsive, do you? Shure has responded to me each and every time I called in the 10 years I've dealt with them. There's one guy saying they won't answer the phone (which if he thinks they are like Walmart and open around the clock, he's probably calling at the wrong time).

 

And again, I was not directing my first comment at him but more as a caution to people who might want to buy a "discounted" IEM from some fly-by-night online seller.

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