Originally Posted by rider4life
Has this issue been fixed? I'm curious as I just bought the E07K and would like to know if it happens to me in the future.
"Welcome to Head-Fi! Sorry about your wallet"
From my observations.
As FiiO devices with the digital displays use more advanced user interfaces. There are some system hang up and weirdness sometimes. I have had this happen on both the E17 and E07K.
They are usually fixed with a power off and on. Or a replug into the computer. Sometimes if something does happen actually. Using the reset pin should fix it.
What I explained above will fix the mass majroity of the problems. The rest of the problems (if the unit didnt come DOA already) will be just failure and the warranty does cover it.
A few recent batches of ANDES have shown up DOA to their users due to the high success of ANDES. Agents of FiiO ordered a lot and many were sitting in storage waiting to ship out. The batteries drained to 0 causing them unable to ever recharge/work. The issue should have been fixed and if not, Support works with you. The units that arrive DOA get free return shipping back to any AUTHORIZED supplier(only if you bought from authorized dealer).