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Schiit Bifrost Uber Analog Upgrade - Page 47

post #691 of 1237
Quote:

Originally Posted by Tuco1965 View Post
 

Quote:
Originally Posted by roguegeek View Post
 

Alright, I'm not happy. Was listening to some music last night when the sound started cutting in and out. Through testing all equipment in my line, I found it was the Bifrost Uber that was doing it. Now, the sound is almost completely gone. I will start a song and at some point, it will cut in and out until the sound goes out completely. I've found turning it off and on doesn't work nor does switching between the different inputs. What will work is unplugging and re-plugging in the USB cable on the DAC will bring the sound back, but then it will go again after a little bit of time. I suppose I will have to use the Modi for the time being which is a real drag.

 

The DAC is three weeks old, so you can imagine I'm pretty disappointed right now. Anyone else experienced this?

 

Is this fed by pc or mac?  Just curious if drivers on a pc may be an issue if you use one.

Mac running 10.9.1. Driverless.


Edited by roguegeek - 2/28/14 at 9:29am
post #692 of 1237
Quote:

Originally Posted by ben_r_ View Post
 

Quote:
Originally Posted by roguegeek View Post
 

Alright, I'm not happy. Was listening to some music last night when the sound started cutting in and out. Through testing all equipment in my line, I found it was the Bifrost Uber that was doing it. Now, the sound is almost completely gone. I will start a song and at some point, it will cut in and out until the sound goes out completely. I've found turning it off and on doesn't work nor does switching between the different inputs. What will work is unplugging and re-plugging in the USB cable on the DAC will bring the sound back, but then it will go again after a little bit of time. I suppose I will have to use the Modi for the time being which is a real drag.

 

The DAC is three weeks old, so you can imagine I'm pretty disappointed right now. Anyone else experienced this?

 

Hell maybe the USB card in the Bifrost is bad. It IS a separate add-on card after all. How many computers have you tried it on and does the problem follow to those?

Have not tried on other computers. I suppose I could. I just know the problem goes away when I substitute in a Modi instead.


Edited by roguegeek - 2/28/14 at 9:29am
post #693 of 1237

From a Windoze perpective: I'd check the drivers first. Many times if you change a property in the DAC specific driver for let's say an enhancement the sound cuts out, requiring an in and out of the USB cable to restore the flow of music. Perhaps the Bifrost driver is flaky and needs an uninstall/reinstall. do you have another DAC that you run on the same USB port? Can you try the SPDIF connection and see if the sound quits? Otherwise you might need to call for an RMA.

Edit: I missed the part about the MAC. Try the SPIDF connection, if possible.


Edited by StanD - 2/28/14 at 9:31am
post #694 of 1237

Modi doesn't require a driver while Bifrost does.

post #695 of 1237
Quote:
Originally Posted by StanD View Post

 

Edit: I missed the part about the MAC. Try the SPIDF connection, if possible.

Ugh. Now I have to pick up an adapter just to test all of this crap. Yeah, I'll try and do that.

 

Quote:
Originally Posted by Tuco1965 View Post
 

Modi doesn't require a driver while Bifrost does.

Neither require drivers on a Mac.

post #696 of 1237
Quote:
Originally Posted by roguegeek View Post
 

Ugh. Now I have to pick up an adapter just to test all of this crap. Yeah, I'll try and do that.

 

Neither require drivers on a Mac.

Yep, I believe the MAC directly supports the USB 2 audio spec. and Windoze does not.

post #697 of 1237

Now that I think about it, I didn't check the USB cable. Will swap that out too when I get home, but it doesn't make sense that it's that since the Modi did work with the cable.

post #698 of 1237

Try another cable anyway.  Nothing to lose at this point.

post #699 of 1237

Dang, I didnt know the Bifrost required a windows driver... Mine hasnt come yet. Thats not good. Is it a generic driver or something we have to depend on Schiit to maintain?

post #700 of 1237

Schiit has it to download from their site.  It's a C Media driver.

post #701 of 1237
Quote:
Originally Posted by ben_r_ View Post
 

Dang, I didnt know the Bifrost required a windows driver... Mine hasnt come yet. Thats not good. Is it a generic driver or something we have to depend on Schiit to maintain?

 

Windoze doesn't support USB Audio 2.0 protocol natively (the one which makes modes higher than 24/96 possible).

post #702 of 1237

If you have the equipment, try hooking up a DVD or CD player over coax or optical to see if the DAC works with the exception of the USB implementation.  If it does, then you confirmed USB is the culprit.  Try another computer is possible to determine if the DAC or computer is at fault.

post #703 of 1237
Quote:
Originally Posted by roguegeek View Post
 

Now that I think about it, I didn't check the USB cable. Will swap that out too when I get home, but it doesn't make sense that it's that since the Modi did work with the cable.

I see in another thread that your DAC croaked last night. Was it the Modi?

post #704 of 1237
Quote:
Originally Posted by StanD View Post
 

I see in another thread that your DAC croaked last night. Was it the Modi?

Ugh, I wish. It was the Bifrost Uber. I describe the problem here.

 

http://www.head-fi.org/t/661444/schiit-bifrost-uber-analog-upgrade/675#post_10316057

post #705 of 1237
Quote:
Originally Posted by roguegeek View Post
 

Ugh, I wish. It was the Bifrost Uber. I describe the problem here.

 

http://www.head-fi.org/t/661444/schiit-bifrost-uber-analog-upgrade/675#post_10316057

So when are you getting a replacement? I understand their customer service is second to none. Whenever I asked questions via email the responses were amazingly swift.

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