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The Fiio X5 Thread - Page 661

post #9901 of 19490
Quote:
Originally Posted by Cannikin View Post
 
Quote:
Originally Posted by x RELIC x View Post


You pop in asking for advice and some was given rather quickly based on what details you provided. Then you blow a gasket and 'wash your hands of it' over a relatively minor task. Many, many users are enjoying the X5 problem free from day one, and most (if not all) problems have been user error or card related. Also, a lot of people would agree its worth it.

Whatever, you have your gauge for tolerances and that's fine. Good luck.

Edit: Apologies, bad day. Hope you find what suits you.


As you eventually realized, the tf card WAS formatted in the X5 and the problem persists, so simply reformatting the card and reloading my library is NOT the solution. I did it again last night to be sure, and now MOST ALL of my 96khz and 192khz files "stutter".

Note: I've had this X5 for over a month now and it worked flawlessly up until a few days ago when it started this absurd stuttering effect. I have added NO new files to the TF card in at least a week -- IE: days before the problem surfaced. FiiO, please offer a solution!!!

I certainly hope I am not stuck with an unusable device now that my Amazon return period has expired.

PS: if it seems I don't have a lot of patience for these problems, it has a lot to do with the fact that I bought an X3 at Christmas and had a terrible experience with it and FiiO support told me to return it as defective. This, however, was only suggested after weeks of back-and-forth trying to pin the blame on other problems, like card formatting, firmware, or bad files, etc. so -- no -- I don't have much patience for this new problem that has spontaneously developed on what was up to now a great device.

So FiiO, it's up to you now to tell me why this is happening and offer a solution. Thank you.

as a new adopter of portable source gear, with the X5 (my only other purchase is a Sansa Clip Zip}  I am concerned about this issue.  Although my cards were initially formatted to fat 32 in my linux computer with Gparted partitioning software.  I had zero issues with stuttering, file skips, tags, album art etc.  My files are all flac and a few aiff.  There must be a reason why these files would play pefectly for weeks before starting to exhibit stuttering.  Although my problem was cured by a re-format in the machine.  When I play these files I'm still holding my breath, waiting for the problem to re-appear.  I'm not about to abandon my Fiio, but I'm not sure we have the final answer to this issue.

post #9902 of 19490
Quote:
Originally Posted by Cannikin View Post


Not the exact same card, but the same brand: sandisk 64gb.


They appear to the most popular and the most reliable, but the stuttering has been found to be card related in the past. I take it you've done a check disk for file system errors...

Quote:
Originally Posted by Canaudio View Post
 

Although my problem was cured by a re-format in the machine.  When I play these files I'm still holding my breath, waiting for the problem to re-appear.  I'm not about to abandon my Fiio, but I'm not sure we have the final answer to this issue.


Whilst it's good that the problem appears to be cured, I can appreciate that anticipating the stutter must be almost as bad as getting the stutter when trying to enjoy your music... It will take some time


Edited by uzi2 - 5/28/14 at 7:29am
post #9903 of 19490
Quote:
Originally Posted by uzi2 View Post
 


They appear to the most popular and the most reliable, but the stuttering has been found to be card related in the past. I take it you've done a check disk for file system errors...

 

I have not. Do you suggest I do so using Disc Utility, or ?? Thank you.

post #9904 of 19490
Quote:
Originally Posted by Canaudio View PostThere must be a reason why these files would play pefectly for weeks before starting to exhibit stuttering.  Although my problem was cured by a re-format in the machine.  When I play these files I'm still holding my breath, waiting for the problem to re-appear

 

Reformatting my card (again) in the X5 last night produced the following result: now none of my 96 and 192 khz files play without stuttering. I am hoping FiiO will comment on this matter and offer a suggestion why this new behavior has appeared after nearly 6 weeks of nearly flawless performance. :mad:

post #9905 of 19490
Quote:
Originally Posted by Cannikin View Post

Quote:
Originally Posted by x RELIC x View Post


You pop in asking for advice and some was given rather quickly based on what details you provided. Then you blow a gasket and 'wash your hands of it' over a relatively minor task. Many, many users are enjoying the X5 problem free from day one, and most (if not all) problems have been user error or card related. Also, a lot of people would agree its worth it.

Whatever, you have your gauge for tolerances and that's fine. Good luck.

Edit: Apologies, bad day. Hope you find what suits you.


As you eventually realized, the tf card WAS formatted in the X5 and the problem persists, so simply reformatting the card and reloading my library is NOT the solution. I did it again last night to be sure, and now MOST ALL of my 96khz and 192khz files "stutter".

Note: I've had this X5 for over a month now and it worked flawlessly up until a few days ago when it started this absurd stuttering effect. I have added NO new files to the TF card in at least a week -- IE: days before the problem surfaced. FiiO, please offer a solution!!!

I certainly hope I am not stuck with an unusable device now that my Amazon return period has expired.

PS: if it seems I don't have a lot of patience for these problems, it has a lot to do with the fact that I bought an X3 at Christmas and had a terrible experience with it and FiiO support told me to return it as defective. This, however, was only suggested after weeks of back-and-forth trying to pin the blame on other problems, like card formatting, firmware, or bad files, etc. so -- no -- I don't have much patience for this new problem that has spontaneously developed on what was up to now a great device.

So FiiO, it's up to you now to tell me why this is happening and offer a solution. Thank you.

Yup ... I remember you with all your problems with x3 .....troubleshooting and being in contact with Fiio and finally returning the unit....

Just wanna say don't give up just yet ....maybe try slotting another sd card to eliminate that yr current card may have develop some problem ..since you say it was working well the week before. I once had a Sandisk card that just stop working for no reason ...
post #9906 of 19490
Quote:
Originally Posted by Cannikin View Post
 

 

I have not. Do you suggest I do so using Disc Utility, or ?? Thank you.


Yes, if you have a Mac, otherwise Windows checkdisk. Also try other cards if you have them. If they exhibit the same problems it would certainly point to a fault having developed in the X5.

post #9907 of 19490
Quote:
Originally Posted by uzi2 View Post
 


Yes, if you have a Mac, otherwise Windows checkdisk. Also try other cards if you have them. If they exhibit the same problems it would certainly point to a fault having developed in the X5.

Unfortunately, I don't have any spare tf cards hanging about -- I have no application for them other than in my DAP, and so I buy only what I need. I will see what Disc Utility has to say about this card.......

post #9908 of 19490
Quote:
Originally Posted by uzi2 View Post
 


Yes, if you have a Mac, otherwise Windows checkdisk. Also try other cards if you have them. If they exhibit the same problems it would certainly point to a fault having developed in the X5.


No disc errors reported. Now what? I'm on fw2.0 ..... is there something more current? Should I bother, or is that just another wild goose chase?

post #9909 of 19490
Quote:
Originally Posted by Cannikin View Post
 

 

Reformatting my card (again) in the X5 last night produced the following result: now none of my 96 and 192 khz files play without stuttering. I am hoping FiiO will comment on this matter and offer a suggestion why this new behavior has appeared after nearly 6 weeks of nearly flawless performance. :mad:

For something to just start out of nowhere makes me think of accumulated data - a cache of some sort.  But what are we caching?  play parameters?  File headers?   If there is a "cache", what's corrupting the data within?  If there is a cache, how do we clear it?

 

Steve 

post #9910 of 19490
Quote:
Originally Posted by Stevemitchell View Post
 

For something to just start out of nowhere makes me think of accumulated data - a cache of some sort.  But what are we caching?  play parameters?  File headers?   If there is a "cache", what's corrupting the data within?  If there is a cache, how do we clear it?

 

Steve 


Use the reset button

post #9911 of 19490
Quote:
Originally Posted by uzi2 View Post
 


Use the reset button

Done that - repeatedly. The results are the same :-(

post #9912 of 19490
Quote:
Originally Posted by Cannikin View Post
 

Done that - repeatedly. The results are the same :-(

 

I have seen Joe mention removing the SD card, updating the library in the player manually without it in there (effectively blanking the library) and then re-inserting and re-updating the library.

post #9913 of 19490
Quote:
Originally Posted by Cannikin View Post
 

Done that - repeatedly. The results are the same :-(


You need to beg, borrow or steal another SD card. It is the only way to know whether it is a bad card or a bad X5. As Wokei pointed out, they can go bad without warning. It's easier if they completely fail - intermittent errors are a real pita

James has given this as a reason why Apple products don't have card slots


Edited by uzi2 - 5/28/14 at 8:08am
post #9914 of 19490
Quote:
Originally Posted by KLJ1992 View Post
 

Nothing much to my knowledge...except the wheel.

 

Also reposing this post

 

 

In terms of usage or the looks?

post #9915 of 19490

Here is something interesting:

 

I was able to locate an unused 2gb tf card and perform a test with it -- I formatted it in the X5 and then removed the card, plugged it into my Mac/card reader, and loaded only one album: a 192khz recording purchased from HDtracks which I have identified as being one of the albums that "stutters". Well, the X5 stutters when playing this album, on a newly formatted, different card (not the 64gb SanDisk card I had been using) I have also done a test where I removed the tf card and updated the library, then reinserted the card and updated the library again -- same result.

 

So -- now I know that this is not specifically related to the tf card used (unless TWO cards have simultaneously developed the same problem at the same time, which seems mighty unlikely) So - I have many 96 and 192khz purchased albums that played perfectly on the X5 ten days ago, which will no longer play on the device after card reformats, device resets (button on top) and switching cards.

 

Now what?

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