Originally Posted by Seskoi
I wrote to MP4nation asking for news about my really early (March 22)batch 2 pré order. Here is the answer I got :
Thank you for contacting us. I am sorry for any inconvenience cause.
The stock for the FiiO X5 player is expected to arrive by mid-late next week which will cover your order as well. Once the new stock arrives, we will have your order mailed out to your address and will notify you.
I apologies for the delay and for any inconvenience cause. Let us know if you have more questions.
With best regards,
I am not intending to gang up on MP4 Nation here, only share my experience exactly as it has been. It's just my experience, so take it as that. As I've stated, I preordered in the first batch on March 20th.
I have been given 4 dates or time frames by MP4Nation, all of which have been missed. I *absolutely* understand that there is immense demand and FiiO cannot fulfill all the orders to all the retailers. However, this isn't an excuse to make up dates - I don't expect them to be magicians, just to be honest. Given the X5 had been in stock at several US retailers, I finally emailed MP4Nation to cancel my preorder. It wasn't a threat to get attention or get them to magically have one to deliver me, I simply explained they are in stock elsewhere and I'd like to cancel. They wrote back that they could indeed cancel, but if I chose to keep my order they ASSURED me it would ship by today as stock was definitely arriving Thursday or Friday at the latest and they would ship immediately. Well, it is well past business hours Friday night in Hong Kong - it didn't ship.
So, I will be attempting to fully cancel my preorder today. Even if they get them soon, I'll feel better waiting for a US retailer to have them in stock again (I've missed out on 5...) and purchasing from them.
Sorry if people think this is overreacting or whining - again, realize this is just my experience and I'm not trying to present it as anything else.