Originally Posted by Canaudio
I have considered many of the useful suggestions re the stuttering problem. the files in question are all 192 khz or 96 khz file purchased form HD Tracks. I have removed all album art from the folders, tried playing with a 5 V DC source connected, checked the SD cards and run a disk test - clean, no errors. I am still encountering this problem on a more or less random basis several tracks will play fine, then I will get an episode that lasts for several seconds. Switch albums and the problem recurs after a few minutes and then will play without any issues for an entire track. An interesting factor is that this is a new problem; I did not have this issue with these files when I first received my X5 - It appears to have appeared/gotten worse over time, so perhaps it really is a hardware component failure of some kind? It's just odd that it would only affect playback of these high res files.
It really does sound likely to be a card problem after reading this. Stuttering sounds like the player is having trouble getting the info off of the card fast enough and I know there isn't too much headroom in the RAM to buffer the whole
song (James from Fiio has stated this).
All my HD Tracks files play without issue (tags have been good also) and since you have removed the album art that eliminates that. I'm running with a 64gb Sandisk Class10 microSD. Even without actual disk errors among rebuttable manufactures there are batches that don't perform up to spec.
Also, you never mentioned if you formatted the card with the X5. That would be essential in my books as different formatting software has created different results for multiple users (small size allocation units in FAT32 can cause slow read speeds for example). Safest way is to insert the cards and format from the setting menu on the X5, and this has eliminated many issues for a lot of users.
If that fails, seeing as your in Vancouver, I'd guess that you purchased from Headphone Bar. If you did then pay Travis a visit and see what he can do. He may have a different card with some high rez music for you to test. If he doesn't you'll be right there and he may do an exchange or warranty work or a refund. He's very
helpful and very
good with customer satisfaction so worth a shot. Good luck! Edit:
I'd like to add that even when formatted with the X5 some people have reported that Windows reports disk errors on the card. Ignore them if you formatted with the X5.
And although the X5 can read NTFS don't use it on the X5, ever (you'll have problems for sure).Edited by x RELIC x - 5/24/14 at 4:14pm