Originally Posted by ashton18
Any news on MP4Nation guys? Also, has anyone ever cancelled an order with them before? If so, how long did they take to refund your order?
I've read terrible things about MP4Nation (after placing my order unfortunately) especially that they take several days to process returns + bank processing times.
I've ordered an X5 well over a month now, and they've changed the stock arrival date 3 times now. Every other reseller seems to have the X5 in stock and ready to ship.
At this point I just wanna receive it, or cancel the order and buy it somewhere else. But I don't want them to play with my money for a week or so; $350 ain't cheap for me.
I get that it's a pre-order and stuff happens, but at least have the decency to let me know that stock hasn't arrived and give me the option to cancel or continue waiting.
I ordered mine from them on the 21st. It just arrived today. My two 128 GB cards from Amazon that were on backorder arrived the day before. I got my extra headphones as promised (haven't opened them yet). My recommendation is to wait it out. It's not their fault they are taking a while, they can only ship what product they have, they can't make it magically appear out of nowhere. Due to their promotions they are probably selling a much higher quantity than most other sellers. It's easy to get impatient but I can say the wait is worth it.
I updated to version 2.00 on the firmware after listening this afternoon with 1.20. The X5 definitely lives up to it's billing. AWESOME.
I was patient and I am happy with MP4 Nation - got a good deal and they delivered VERY QUICKLY once they received stock. There are a lot of people here bagging on various dealers here - someone was going off on B&H a while back and they are one of the best companies I have ever used and have trusted them for years. My advice to anyone - just stick with your order where you have it and be patient. It will arrive and it will be worth the wait.
To those canceling altogether because of any complaints about the X5 - I can only say your loss. This player is an EXCELLENT value for the money, sounds like most the specialty dacs have some bugs, I say no big deal as long as it's handling the basics and improving with updates I'm good. While some of you complain and buy nothing, I will be enjoying some great high res music with the X5.