I'd like to give a public thought about different postal services, since my experiences are quite various, and since all our packages are traveling around the world, it's always good to know which services are trustworthy, and where in the world its better to pay less to be sure that your item comes without any incidents.
Seems weird, yes, i had the same idea at the beginning: You pay more for a better service!
Well.....no, not really....it depends where you live!
I'll start then:
French express postal service: Chronopost :
I think this is far the worst service i have ever known. The delivery is a real nightmare, it's actually like russian roulette!
I had several times huge problems:
- The guy comes to your home, you're not there, he signs the item as "refused to pay and return to sender" because he is just to lazy to come back. (that happened just yesterday) I had to spend 3 hours on the phone to relocate the package...the guy signed wit ha imaginary name that isn't even mine...;crazy yes!! When i spoke to the customer services they just said: "ok....;(loooong silence)
- they leave the item without any notice in a pub/store etc in your street, and you only see 3 days later that it sits there waiting, because you call and wonder where it is....last time i spoke to the bartender where it was he told me he asked the guy if he left a note for me in the mailbox, and the @@@@ answered: "i don't give a sh@@@t"
- when they deliver your item and, wow, you're at home and everything goes right, they try to refuse to come up (2nd floor), yelling at you they'd have no time
I really don't know if this is a common thing with these special services? Please share your experiences! :)
Thanks for reading