I have a new order in as of today. The clock starts...
8 Ft Black Widow 24awg Black and Red silk sleeving with a 4 pin XLR and HD800 termination. I now need to concentrate on other things....
ordered Silver Poison for Hifiman on 12/25/12.....19 weeks and counting.....4 weeks ago I was advised by Frank that I would have them shipped in 2 or 3 weeks....don't know what is worse, the difficulty in getting information or,when you do get info, having that info be incorrect.....as purchasing experiences go this ranks right up there with root canal....just saying....
I sympathize with Bob and philo50.I hope this will not happen to me I ordered a cable back on the first week of april and was given a 9 to 11 week esrimate of delivery.I sent an e mail this week asking about my order status and was given a brusk sounding reply.The toxic cable person stated in his reply that there was a waiting period involved and an offer to cancel my order if I was not satisfied with this.But now the waiting period was quoted to be 12 to 13 weeks.( Wow if you ordered your cable in december and it is now almost six months later I may have to rethink my order and maybe cancel it while the offer for cancellation is still in effect)
If business is that good you would think this frank person would break down and hire some help to expedite his deliveries.I think he owes it to his customers to offer more prompt deliveries and keep to his promised delivery date at the time of his customers orders.
I think this would be good business practice come on frank hire some additional help I am sure you can find some help with the right qualifications for your purposes.
I now no longer have any method of contacting Frank about my order, eBay is returning a bounced email address when I try to contact him.
Running up to nearly 6 months now and is beyond a joke, ordered around Christmas 2012 and still no sign, was away for 3 weeks and was full sure it would be awaiting my return, nothing - was disappointed as he told me in April would be shipping in 7-10 days.
Frank, if you read this - send me a private message. Either send me electronic proof of postage of my order or refund me.
my cable has arrived....to be fair it looks fantastic....just starting to listen but I can tell I am going to love it already(it is replacing another well-known after market cable)...it was a very long wait but might very well have been worth it.....
Email sent to Frank today to his gmail address, will see if I get a response;
I tried your eBay email address but now seems deactivated.
Looking for an update on the following order, Still waiting on this, was gone for 3 weeks and thought for sure would be waiting for me when I got back - please send me proof that you have posted this too me or give me a refund.
You told me 7-10 days on the 13th of April, that’s come and gone. I have attached the initial Paypal receipt as proof of purchase, along with another 10 UK pounds I sent at a later date for an upgraded Y splitter on the cable.
I am now completely over this, 6+ months of waiting, considering this was ordered around Christmas 2012!
I am very pleased for you philo50. I know you will get a long time of enjoyment from your toxic cable. I am enjoying my Silver Poison with my HD650's now and it is making a long day melt away.
Wow 6 months wait...
I thought I had it bad for going over 4 months now... So its a common occurance with toxic cable.
I just put in a message through their official site asking about the status of my order.
Im in the same situation as Majiktripp, bought on ebay and payed extra for splitter.
Ordered a HD650 cable back in feb, enquired about my order in april, and still waiting.
Hopefully I'll get some info and if I do I'll report back here.
Based on what I am reading I guess I can expect my cable which was ordered at the beginning of april to arrive sometime in september or early october hopefully.I was thinking of cancelling my order but based on philo50s comments about the cable beeing worth the wait I am going to stick it out and wait for my cable.