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Toxic Cables feedback thread - Page 9

post #121 of 135

post #122 of 135

Received the cable at around january...let it run for about a week, than compare it to the stock cable...Wow! those microscope-details, those separation between instruments and those whisper from the singer...really makes me think that i have upgraded my LCD2 to LCD3

post #123 of 135

I just wanted to express my appreciation to Frank for his quick response time to a couple of issues I had in my recent order. Frank was very timely and helpful in offering me a quick and painless solution. Top notch service! Kudos to you, Frank! :)

post #124 of 135

Wrote an email to Frank about some questions I had regarding a cable. Got a quick answer on the same day. Responded to him by asking for a price+shipping quote for XLR connector. No answer. Sent him another mail 2 days later. No answer until today. btw that was 20 days ago.

 

Weird.

 

Bought other cables instead. 

post #125 of 135

Sorry, we have been extremely busy lately. Obviously we want to take your order, no company wants to lose an order but due to how busy we have been making orders we already have, we have not been able to keep up with the ton of emails we get daily.

 

If you send an email and don't get a reply, please try sending a PM on here.

 

We hope to be back on for in the next week or two and will be going through every email daily.

 

Enjoy the cable you bought.


Edited by Toxic Cables - 2/20/14 at 2:44pm

http://www.toxic-cables.co.uk                  PREPARE TO BE INTOXICATED

 

 

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post #126 of 135

Hey Frank, I was just wondering when my SP cable will be posted? I sent you 2 PMs but you may have missed them. 

post #127 of 135
Quote:
Originally Posted by lin0003 View Post
 

Hey Frank, I was just wondering when my SP cable will be posted? I sent you 2 PMs but you may have missed them. 

Sorry been really busy. These already went out last week, along with the wire and a bit of solder you wanted :D

http://www.toxic-cables.co.uk                  PREPARE TO BE INTOXICATED

 

 

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post #128 of 135
Quote:
Originally Posted by Toxic Cables View Post

Sorry been really busy. These already went out last week, along with the wire and a bit of solder you wanted biggrin.gif
Great news! Can you PM me the tracking number?
post #129 of 135
Frank,

I sent a PM. Can you have a quick look? Just need a quick reply Thanks! smily_headphones1.gif
post #130 of 135
Well , I won't recommend this company at all. I made an inquiry to purchase some cables and it took them over a week to respond to my email. After responding , asking me which wire I'd like to use I replied back with my selection , and it's been over a week again, and I haven't heard a word. So I took my business elsewhere and will never consider this company as an option in future purchases. I'm sure their competition appreciates their poor business practices and the 125 bucks I just spent, and the 200 I'm going to spend soon for headphone cables.
post #131 of 135
Quote:
Originally Posted by Guidostrunk View Post

Well , I won't recommend this company at all. I made an inquiry to purchase some cables and it took them over a week to respond to my email. After responding , asking me which wire I'd like to use I replied back with my selection , and it's been over a week again, and I haven't heard a word. So I took my business elsewhere and will never consider this company as an option in future purchases. I'm sure their competition appreciates their poor business practices and the 125 bucks I just spent, and the 200 I'm going to spend soon for headphone cables.
I agree..they are a bit slow in reacting, but if u had pm them here u would have an reply..

.they are a very small company (one man show) which is always overflooded with orders i understand..so u have to be a little patient...we all know that.. biggrin.gif

and between us...u dont know what ur missing.... Its a pity u decide to give up after a week or so, as u would get a cable who would make u smile and then u instantly would forget ur waiting time...(anyone of us had to wait for replies)

good luck with ur alternative cable choice....as i said...ur missing out on something special..soundwise...and pricewise wink.gif
post #132 of 135
What I found amusing , is how quickly I got a response when I sent an email stating I wasn't happy. Literally got a response within hours. You would think money would generate that quick of a response. Oh well. What's done is done.
Quote:
Originally Posted by hifimanrookie View Post

I agree..they are a bit slow in reacting, but if u had pm them here u would have an reply..

.they are a very small company (one man show) which is always overflooded with orders i understand..so u have to be a little patient...we all know that.. biggrin.gif

and between us...u dont know what ur missing.... Its a pity u decide to give up after a week or so, as u would get a cable who would make u smile and then u instantly would forget ur waiting time...(anyone of us had to wait for replies)

good luck with ur alternative cable choice....as i said...ur missing out on something special..soundwise...and pricewise wink.gif
post #133 of 135
Quote:
Originally Posted by Guidostrunk View Post

What I found amusing , is how quickly I got a response when I sent an email stating I wasn't happy. Literally got a response within hours. You would think money would generate that quick of a response. Oh well. What's done is done.
Nope..i just check some threads very activily..this among some..and he500 and he560 and toxic and my pag thread.... Am very active...ask anyone..if u would post on those threads i would react also probably..ur nust in luck i was online tongue.gif
Am not attacking u..everyone can have his opinion..but going to another party because of a weeks wait is a pity..i waited 3 months on my first cable of toxic 2 years ago..1year for my amp...and 2months for my last venom cable (was custom..so i agreed to wait longer)... Norse cables has a longer waiting period also...both brands i blindly trust...i hope i now also replied in a few hours..hehehe

Toxic just has to much work...but anyone knows if u pm them here and sometimes repeat same question second time then u will get answer...i had same thing..wanted to change something..and on pm they reacted...so maybe next time..pm them...and do as other do..post on their thread with: ' hey frank: u got pm' .many do that.. tongue.gif

Good luck with ur new cable.
post #134 of 135
Not a week wait. Over a week for first response and a week and a half for no response. Lol. It's cool though. I got what I needed. Take care.
Quote:
Originally Posted by hifimanrookie View Post

Nope..i just check some threads very activily..this among some..and he500 and he560 and toxic and my pag thread.... Am very active...ask anyone..if u would post on those threads i would react also probably..ur nust in luck i was online tongue.gif
Am not attacking u..everyone can have his opinion..but going to another party because of a weeks wait is a pity..i waited 3 months on my first cable of toxic 2 years ago..1year for my amp...and 2months for my last venom cable (was custom..so i agreed to wait longer)... Norse cables has a longer waiting period also...both brands i blindly trust...i hope i now also replied in a few hours..hehehe

Toxic just has to much work...but anyone knows if u pm them here and sometimes repeat same question second time then u will get answer...i had same thing..wanted to change something..and on pm they reacted...so maybe next time..pm them...and do as other do..post on their thread with: ' hey frank: u got pm' .many do that.. tongue.gif

Good luck with ur new cable.
post #135 of 135
Just wanted to say. I have all my cables are toxic ones and love them. Frank is extremely busy and I has been since he started toxic cables.

To all that are waiting, and trust me i had to wait 2, it truly is worth the wait...

I love these cables so much that this the only link in my set up that has remained constant in 4 years..... That on it self is pretty cool:) keep on rocking
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