Originally Posted by Jones Bob
Originally ordered some Sliver Widow cables for my LCD-2s in mid December with a "6-7 week delivery". 7 weeks came and went and I sent an emaiI asking for my order status. I got tired of his many "will ship them by next week" replies to my order status with no end in sight. After the latest today, I asked for a refund for my almost 14 week late order from Frank. He refunded alright in GBP, but due to the currency float I am out about $40 from him sitting on my order. My out of pocket loss for trying to work with Frank.
I now see why he quotes a 6-7 week lead time: to get past the 45 day dispute limit on Paypal. If I had but in a dispute on time, it might have put a little emphasis on Frank to make good on the deal. Good advise to anyone dealing with him in the future.
I will never do business with Frank again, as I have found him dishonest in his dealings with me throughout.
Sorry, but last month i offered to send you a cable as your order was only a day out from the batch i was making, you declined this saying you are going away to China on the 1st of March for a month. If you had not declined, your cable would have shipped on time.
Today you demand that i refund you $40 more then your original payment of £247, calling me a thief and everything else under the sun. That's uncalled for.
It's not in my best interest to have to refund people, because i lose the fee's i had to originally pay when receiving the payment, then the same fee's again for sending the payment to you, using the gift option, so that you are not charged any fee's.
I got tired of his many "will ship them by next week" I know i have let other people down in this manner and i am sure you have read that here, but i told you to hold on a week just once, 5 days later you requested a refund and received one.
As for quoting a wait time to get past the dispute process, a lowly stunt like that would only be good to someone who does not intend on refunding his customers. As of today, every customer who has ever requested a refund, has received one, including yourself and those who have waited it out, have received what they paid for.
If you had put in a dispute, it would not put any emphasis on me to complete your order sooner, but it will get you a refund, which you could just ask for, without a dispute.
Edited by Toxic Cables - 3/23/13 at 4:22pm