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USPS Priority Mail International (USA - Australia) - Page 3

post #31 of 54

My nephew had a camera sent away for repair go missing on return.

Showed up a fortnight later. It was registered post as well.

 

I see Headphonic has changed from Australia Post  to startrack..

 

Quote:

Important shipping information

Note: For New Zealand customers we ship via standard AIR MAIL (1-2 week delivery) on all orders.

All local (Australia) items are now being sent out via Startrack courier which means that everything will arrive within 3 days AT MOST.
post #32 of 54
Thread Starter 
Quote:
Originally Posted by wink View Post

I've had a parcel in that situation for 4 days. I went to go shopping - and there was the parcel on the front porch.

No doorknock, no door bell, no nothing.

Checked the tracking status. Still no movement.

Checked when I came back from shopping and it showed up as delivered.

 

The same situation again at another time and it sat in Australia Post's facility for 3 days

It was then on the delivery truck and showed up next day.

Effectively it hit Auspost on Monday and was delivered on the Friday.

 

Nobody thinks to print out these events.

 

 

I once got into a fight over the phone over a parcel that was undelivered and there was a note in the screen door saying I should make arrangements to pick it up from their distribution centre.

I happened to be at home that day.

The note stated that the delivery was attempted at 2:30pm. I was in the living room between 1pm and 3pm.

They finally agreed to deliver the next day after I told them that the delivery dude should ring the doorbell and not just stick the note in the screen door because he was running late in his delivery round.

The parcel showed up the next day without any problems because the doorbell rang and was answered.

 

Quote:
Originally Posted by kookoo View Post

I've had something similar happen to me as well, I got a FINAL notice to pick up my parcel when in fact I never got any notice at all to pick up any of my parcels. Their records showed that it has been sitting in the post office for a while. Needless to say i was less than impressed and they certainly knew about it

 

thanks for the replies,

 

At least in wink's 2nd situation it seemed like the parcel was tracked with auspost before delivery.

 

The other situations are more worrying - did the parcels at least show up on auspost's tracker before it showed the 'delivered' status? 

 

I've also had this 'final' notice situation before for some books that I thought were way overdue when they were probably sitting in the local auspost office without me knowing. Yet, on most other occasions I get the first notice I think.

 

I forgot: but is the final notice delivered after 5 business days after the first notice? And does it the final notice last for another 5 business days? (i.e. auspost holds parcels for 10 biz days max?)

 

and fyi: I've never had anyone bother checking if I was at home; it's almost standard procedure to just bring the notice without the parcel I think. (although living in an apartment might complicate this)

post #33 of 54
Thread Starter 

Hey guys,

 

Ok now there's an issue I need help with: 

 

the USPS tracker says the package has "arrived at post office" and "Missed delivery - Scheduled for another delivery attempt today" followed by "arrived at post office" and "Missed delivery - Scheduled for another delivery attempt today". i.e. I missed delivery twice.

 

The package is also not trackable on auspost.

 

The problem is I wasn't at home and won't be until Fri night. So my question is, how many more times will they try, and what happens after they stop trying? Would auspost be the one for me to contact to request them to hold the parcel for a few days? I'm afraid they'll send the package back to the states lol.

 

thanks.

post #34 of 54

I think you'd better call your local post office just in case.

 

They should have left a card giving you 5 days to pick up the package, can someone swing by and check if they'd left it?

post #35 of 54
Thread Starter 
Quote:
Originally Posted by deadlylover View Post

I think you'd better call your local post office just in case.

 

They should have left a card giving you 5 days to pick up the package, can someone swing by and check if they'd left it?

Hey deadlylover,

 

Yeah I might have to call them. I've sent one of those online enquiries but I have no idea if they'll respond in time.

 

I've asked someone to check the mail for me, but I'll only know tonight.

 

Thanks.

post #36 of 54

From what I've heard, it's 'standard practice' for them to attempt delivery once, give you 5 days to pick the package up, and attempt a final delivery before the article is returned to the sender.

 

The thing is, Auspost hires contractors to do the deliveries, and sometimes they can be nice and attempt it a few times. I once got a package delivered on Christmas Eve, which was supposed to be a non-delivery day.

 

Best of luck.

post #37 of 54
Thread Starter 
Quote:
Originally Posted by deadlylover View Post

From what I've heard, it's 'standard practice' for them to attempt delivery once, give you 5 days to pick the package up, and attempt a final delivery before the article is returned to the sender.

 

The thing is, Auspost hires contractors to do the deliveries, and sometimes they can be nice and attempt it a few times. I once got a package delivered on Christmas Eve, which was supposed to be a non-delivery day.

 

Best of luck.

Hey deadlylover,

 

Thanks for the reply. Yeah it's interesting how I got 2 attempted deliveries when in the past I've only had 1 (and these I wouldn't call attempts; merely just the delivery of the 'pick-up note').

 

I've called auspost and it seems my parcel is in a nearby post office and will be there long enough for me to collect it. (they said 10 working days, hopefully that holds true) 

 

Apparently I'm also supposed to have that 'pick-up note' in my mailbox; but I'm curious, what happens if you want to pick up a parcel from the post office but you don't have that note with you, can you still do it? How?

post #38 of 54
Originally Posted by EasySounds View Post

Apparently I'm also supposed to have that 'pick-up note' in my mailbox; but I'm curious, what happens if you want to pick up a parcel from the post office but you don't have that note with you, can you still do it? How?

 

I think just some photo ID and a proof of address is enough, a drivers license should do the job.

 

I do remember picking up a package without the slip once.

post #39 of 54
Thread Starter 

Hey deadlylover,

 

Ah ok cool, that makes it more convenient.

 

Cheers beerchug.gif

post #40 of 54
Quote:
Originally Posted by EasySounds View Post

Hey deadlylover,

 

Thanks for the reply. Yeah it's interesting how I got 2 attempted deliveries when in the past I've only had 1 (and these I wouldn't call attempts; merely just the delivery of the 'pick-up note').

 

I've called auspost and it seems my parcel is in a nearby post office and will be there long enough for me to collect it. (they said 10 working days, hopefully that holds true) 

 

Apparently I'm also supposed to have that 'pick-up note' in my mailbox; but I'm curious, what happens if you want to pick up a parcel from the post office but you don't have that note with you, can you still do it? How?


mmm I'm not too sure about that, my post office has always insisted on the pick up note because it contains the article number.

post #41 of 54
Thread Starter 
Quote:
Originally Posted by kookoo View Post


mmm I'm not too sure about that, my post office has always insisted on the pick up note because it contains the article number.

Hey kookoo,

 

yeah hopefully they leave that note as per their usual practice. I asked because when googling reveals that some people have claimed they never received a note at all.

post #42 of 54

Yea that happened to me once.

It's as Deadlylover said, the delivery person is a contractor and it really depends on how reliable they are.

Hopefully your saga will end shortly and well

post #43 of 54
Thread Starter 

Hey all,

 

Thanks for all the posts, it really helped :)

 

Anyway, for closure, and also people whom might benefit from my experience, here's the summary:

 

USPS Priority International Shipment from USA (Montana) to Aus (Sydney):

Took 5 calendar days from time of shipment for parcel to be processed at ISC Los Angeles.

Took 6 calendar days after that for parcel to be have first scan-event in Australia (processed at sorting centre).

Took 4 calendar days after that for parcel to reach local post office; another day on top of that for delivery. 

Events occurred over the course of Easter (may have affected delivery time).

Parcel was never track-able on Auspost's website; but a call to Auspost can help you ascertain whether Auspost has possession of it.

The parcel collection note the postman left in the mail indicated 5 days for collection, and only during business hours at the designated post office; however, I checked Auspost's website (or you may call them) if that post office had special parcel collection hours (e.g. open 2 hours before regular business hours purely for parcel collection) and it did so I could collect it early (since most regular folk happen to be busy working/schooling during regular business hours, making collection during that time unlikely).

[Also, I understand that the parcel can be held for a maximum of 10 days (working days I believe, but I failed to confirm this)]

Parcel required signing before collection.

 

I also used a third-party tracking site: www.trackitonline.ru (has more specific scan-event names and their explanations for their meaning (although it may get lost in translation); also leads me to believe these conform to a certain international standard)

 

Cheers beerchug.gif


Edited by EasySounds - 4/8/13 at 6:34am
post #44 of 54

USPS Express Mail International tracking seems to work like this: All the tracking seems to show up just before it's delivered. So basically, it works, sort of.


Edited by rgs9200m - 12/16/13 at 7:17pm
post #45 of 54

I just ordered a few trading cards from the US with this method and I thought I'd post a bit more information for anyone who is interested... Here is a typical tracking record of an International Priority Mail delivery, from the USPS website:

 

 

Postal Product:

  • Priority Mail International Parcels

Features:

  • International Parcels

Date & Time
Status of Item
Location

September 22, 2014 , 1:53 pm

Delivered

 

AUSTRALIA

 

Your item was delivered in AUSTRALIA at 1:53 pm on September 22, 2014.

September 22, 2014 , 9:02 am

Missed delivery - Scheduled for another delivery attempt today

AUSTRALIA

September 22, 2014 , 7:45 am

Arrival at Post Office

AUSTRALIA

September 18, 2014 , 1:04 am

Processed Through Sort Facility

AUSTRALIA

September 14, 2014 , 2:32 pm

Processed Through Sort Facility

ISC CHICAGO IL (USPS) 

September 14, 2014 , 2:31 pm

Arrived at Sort Facility

ISC CHICAGO IL (USPS) 

September 12, 2014 , 9:57 pm

Departed USPS Facility

ROANOKE, VA 24022 

September 12, 2014 , 9:11 pm

Arrived at USPS Origin Facility

ROANOKE, VA 24022 

September 12, 2014 , 7:56 pm

Accepted at USPS Origin Sort Facility

ROANOKE, VA 24012 

September 12, 2014

Pre-Shipment Info Sent to USPS

 

 

 

All-up, my order took 10 days to arrive, or six business days. I don't know what happened with the missed delivery... actually I went to check my PO box in the morning and nothing had shown up, but when I went back there later on that day, the item had arrived. So it all went quite fine.

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