Originally Posted by CorvetteGarage
Im biased how? Im lying to myself and everyone else in this thread? What are you talking about?
Have I said, Im selling the amp and never owning another one of his products? His amp sounds like crap because of the service? Nope, nothing like that. In fact, 2 seperate email to Ray in between Tuesday and Friday before I posted here, was to comment how much I liked the amp! Another one was to give him credit, the amp sounded great!
My post was not to warn other head-fi'ers, only to voice my disappointment and shock in his service and attitude.
I am really sorry for how your e-mails were handled by my son.
He is very good in what he does as he balances all my check books & pay the bills when ever he is in town. He knows all the amps & can answer all questions
regarding the amps & phones as to what goes with what.
Going over the last e-mails I found that he was wrongly trying as a son to protect the spending or
giving away parts or not sure as to how to handle the problem.
He was not ready for this.
I do feel very bad, as I know you have the right to have those knobs taken care off.
If you still have them I will be more than happy to replace them for you.
You can ship them to my address on my web site. I will send you two new ones.
If you have shipped them to your anodizer please send me the receipts & I will refund the money to you right away.
Again I found out that you do really like the sound of the DarkStar, I hope that this will be the very first & very last incident in the history of my company.
I will stand behind your amp until the last breath in me.
Enjoy your DarkStar.
I did send you this same e-mail to your regular-mail.