Hey all, so my long awaited purchase finally came, a quad matched Genalex Gold Lion EL84's which I purchased from a ebayer located in Greece. The amp I purchased it for is a Mini El84 tube amp which takes quad EL84's and 2 6N1P's. I've been successfully tube rolling on this amp for the past 2 years almost with various NOS Amperex, RCA and Russian EL84/6BQ5 tubes with no problems whatsoever.
The packaging I received on these amp shipped from Greece by the seller was a parcel envelope, inside the 2 pairs of EL84's are in there respective boxes wrapped around in 4 layers of flat plastic bags, no foam support whatsoever. Pretty poor packaging in my opinion for something so fragile.
Aside from that, there was no cracks with the tubes that I can identify so I dropped them into my amp. Turning it on and waiting for the warm-up process with in 40 seconds I get arcs shooting across 3 of the tubes (2nd test, all 4 tubes arc), the arcs are mainly going off the plate areas on the side, bright lightening strikes going of randomly. I quickly turned off the amp. Cooled down then I swapped back my Russian 6BQ5's and all is good with sound production. So I quickly search the problem: http://www.diyaudio.com/forums/tubes-valves/143456-genelex-gold-lion-el84-reissue-arcing-3.html this thread from diyaudio was exactly the same problem as I am having now. I informed the seller about it and he said it was fine in his Leben CX300 and that damage via shipping is impossible unless the tubes was cracked. Further more I read that big shock to tubes can damage them, causing arcs and shorts. So right now I'am with 4 EL84's that arc like crazy on warmup and there is no sound coming from them whatsoever. The seller has asked if I could try it in another amp, but I don't have any.
Also I've noticed that the tubes make rattling springy noises inside if I shake it a very slight bit or move it up and down quickly. This is the first time I've seen tubes arc, I've experienced cracked, burnt and shorted tubes but never one that arc's.
So what should I do? And are there any Aussies here able to test these tubes for me?