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[REVIEW] HifiMan RE400 ‘Waterline’ – The New Reference - Page 44

post #646 of 682

Hello,

I am using the Comply tips that came with them. They sound wonderful! I am really digging these phones!:D

post #647 of 682

guys i just got a message from brian at btg audio

 

he said hes able to recable only my turbines and gr07 but NOT THE RE400!!!

 

the one that i would think need the recabling the most

 

my cables fine right now but hearing about what happened to everyone else on this thread, and the fact that i baby them like crazy i feel like they would crap out on my probably in a 1.5 time or 2 years. which is outside the warranty time.

 

THATS NOT GOOD considering how much i love them right now! there has to be another solution!!!

 

as shameful as it to say should i just be a bit more abusive to them later and take advantage of the warranty?

 

does hifiman replace the "warrantied one"? i wouldn't imagine they do otherwise, the cycle would repeat any they won't earn anything

 

any thoughts from anyone

 

i dunno why brian can't recable the re400?! the housing doesn't look anymore difficult than the turbines to me! but what do i know?

post #648 of 682
Try Vesper Audio, they infanct have done it.
post #649 of 682
Quote:
Originally Posted by Inks View Post

Try Vesper Audio, they infanct have done it.

Thanks for the heads up - decent looking work there, too!

post #650 of 682
Quote:
Originally Posted by Inks View Post

Try Vesper Audio, they infanct have done it.

wow thank you! i saw their gallery they have indeed done it!! i wonder how much is it ,i need it to go over my ear! 

 

this puts me in some ease now =) can continue rocking my re400 for some time 

 

much appreciated bro

post #651 of 682

inks , this is a great piece of information - i see they also re-cable the RE-262/272

 

 

this is a fantastic option if these 2 beloved iems get a cable problem

 

thanx for the info :beerchug:

 

Quote:

Originally Posted by Inks View Post

Try Vesper Audio, they infanct have done it.
post #652 of 682
Quote:
Originally Posted by proedros View Post
 

for sure! cause i feel like if it does break even if i buy a new re400 the cable problem issue is still there even if its new!

post #653 of 682

I bought a RE-400, they have a great sound quality, but with just a few hours of use, the right channel began to fail

 

I sent a mail to HIFIMAN about this (they didn't reply yet), but based in what i'm reading, its dosen't matter if they change the earphones, the new will have sometime the same problem.


Edited by Thiagolcst - 12/20/13 at 6:10am
post #654 of 682

The one I had lasted me 3 months fine with both channels working until the jack failed partly due to some user abuse. Channels going out could very well be a problem at the jack as much as it is on the driver side. Not sure why they used that connector instead of a 90* or straight cable.


Also, I've got a new RE400 for sale if anyone is interested (on my signature). http://www.head-fi.org/t/705239/fs-new-hifiman-re400-iem

 

post #655 of 682
I've never had a single issue with mine, but I'm pretty careful with them when I wear them
post #656 of 682
Quote:
Originally Posted by Inks View Post

Try Vesper Audio, they infanct have done it.

 

  Thanks Inks, I'm getting the 262's repaired.

post #657 of 682

I ordered my re-400 from head-direct at christmas and within the last week the right driver has gotten a lot quieter, theres still audio coming out of it but its significantly lower than the left one. Don't know whether to get them repaired or look for a replacement under warranty, any advice?

post #658 of 682

That calls to have it sent back for warranty repair. They usually just send you a new set.

post #659 of 682

Yes, their customer service is very good and they'll likely just have you send them back for a cable repair/replacement, or a new pair.  I think you only need to send the IEM itself back, but ask when you email them.  customerservice@head-direct.com


Edited by modulor - 2/20/14 at 7:36pm
post #660 of 682

So it turns out the sound in my right re-400 driver was just the cable messing about, as it seems is pretty common with this IEM. But now the right cable housing has come completely off http://i.imgur.com/15GLrN4.jpg Most likely due to me wearing them over ear style with comply foam tips. I must have been to rough when rolling the tips into a cylinder. Any idea how to fix this? I really don't want to return them to hifiman as they took 4 weeks to ship to Ireland and the return shipping would cost me money I don't have atm.

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