U know wat,the best thing to do if there is an audible difference due to reshelling is to announce and send emails to clients who hv purchased 5.0 in the past quarter to offer free or discounted reshelling service(buyer pays shipping).
Confirmation of willingness to reshell by the clients can be made in the form of paying the return shipping fee(full or discounted) in advance and this confirmation by the client has be made (in the form of paying return shipping to HA) in the following 30 days after the announcement of new shells in order to get it reshelled.
Because its really unknown if the new shell will be a positive or a negative to the clients until generals impressions by clients have been shares Online.it's really a potential risk for the clients to blind sending in for reshell and thus has to be done within a month after announcement. Conservative buyers will just choose not sending in given the current fantastic experience with their existing 5.0. I
If reshelling will incur a loss to the company then by doing the above will minimise the loss while still keeping good image and integrity of HA.
Ha! I hv just created a perfect solution to HA!
Your comments are well taken. In fact, those are the feedback in need for Heir Audio