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FiiO E17 headphone jack

post #1 of 8
Thread Starter 

There seem to be a slight problem with the E17's headphone jack. The channels seems to become unbalanced when used with big adaptors and other plugs. I assume it's caused by the stress from oversized plugs?

 

Here's a picture I found on the internet, showing the insides of an E17. Maybe a different way to reinforce the jack can be used?

 

 

 

PS: The metal body on the E17 feels great, and I like how clean it sounds with my IEMs

post #2 of 8
Quote:
Originally Posted by Parall3l View Post

There seem to be a slight problem with the E17's headphone jack. The channels seems to become unbalanced when used with big adaptors and other plugs. I assume it's caused by the stress from oversized plugs?

 

Here's a picture I found on the internet, showing the insides of an E17. Maybe a different way to reinforce the jack can be used?

 

 

 

PS: The metal body on the E17 feels great, and I like how clean it sounds with my IEMs

 

Sorry for the late reply due to the long CNY holidays. the E17 in the photo is which we used some  glue to reinforce the headphone jack in case it is damaged by the outside force. we will change the headphone jack to new version which is 

 

made by our very strict requirement. 

 

Please contact the dealer to get warranty service or contact us via market@fiio.com.cn . and it will be great if you know how to replace it by yourself them we can send you some headphone jacks.

post #3 of 8
Thread Starter 
Quote:
Originally Posted by JamesFiiO View Post

 

Sorry for the late reply due to the long CNY holidays. the E17 in the photo is which we used some  glue to reinforce the headphone jack in case it is damaged by the outside force. we will change the headphone jack to new version which is 

 

made by our very strict requirement. 

 

Please contact the dealer to get warranty service or contact us via market@fiio.com.cn . and it will be great if you know how to replace it by yourself them we can send you some headphone jacks.

 

Good to know that the jacks are being changed. My E17 was from the 2nd batch pre-order, and it works fine with all except for my 4 inch long combination of adaptor+1/4inch plug. I don't think I'll send my E17 back since I have no problems with it, but I just wanted to post this so you guys are aware of the issue.

 

It's great hearing from you guys as alwaysbeerchug.gif

post #4 of 8
Quote:
Originally Posted by Parall3l View Post

 

Good to know that the jacks are being changed. My E17 was from the 2nd batch pre-order, and it works fine with all except for my 4 inch long combination of adaptor+1/4inch plug. I don't think I'll send my E17 back since I have no problems with it, but I just wanted to post this so you guys are aware of the issue.

 

It's great hearing from you guys as alwaysbeerchug.gif

 

L3000.gif we will see if we can post some article about how we improve the quality in the coming soon. 

post #5 of 8

I am having the same problem with the loose headphones jack, resulting in a lot of distortion and loss of the right channel. i also noticed that the inner clamping of the jack is very loose compared to the aux in jack eg. does anyone know how to fix this problem? Because i really enjoy the amp and would love to have it in peak condition again.

allready sent an email to market@fiio.com.cn but am still waiting for a reply

post #6 of 8
Quote:
Originally Posted by DaeM View Post

I am having the same problem with the loose headphones jack, resulting in a lot of distortion and loss of the right channel. i also noticed that the inner clamping of the jack is very loose compared to the aux in jack eg. does anyone know how to fix this problem? Because i really enjoy the amp and would love to have it in peak condition again.

allready sent an email to market@fiio.com.cn but am still waiting for a reply

 


Just over a month ownership and I'm experiencing the same issue here. The aux jack is the weak link of this rather nice device. The best solution is to replace the crappy jack if one knows how to solder...

post #7 of 8
Yes indeed i contacted FiiO and they are sending me replacement jacks plus instructions. Hopefully this will solve the problem for a while so i enjoy it once again smily_headphones1.gif
post #8 of 8

Sorry to bump this old thread, but could someone confirm whether the issue with these jacks is just that they come loose, or that they are susceptible to some kind of interior damage?

 

What I mean is, if I resolder my (now detached) jack properly, will it work normally again (currently no sound in right channel) or do I have to get Fiio to send me a new jack to replace the damaged one?

 

Thanks

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