A quick update on Asgard 2:
1. The real problem is highly variable transformer mechanical hum, coupled with a relatively loud production environment that masked the worst of the problems. Think traffic noise and trains--our facility is on a busy road, and next to a train station. Our fault--we did not anticipate this problem, due to the prototype transformers being silent.
2. We've done two things about this:
a. Created a special "quiet room" for transformer hum verification to sort the transformers. We ended up pulling a lot of them out of production and sending them back to the manufacturer in the later part of the first run.
b. Worked with the transformer manufacturer on a new process to reduce hum. The protos seem fine, but we'll see what happens when the real articles come for production in a couple of weeks.
3. When we start shipping again, all Asgard 2s will be sorted through the new "quiet room" and any noisy transformers culled before shipping. I'm hoping they're *all* quiet, but if they are not, we'll work with the transformer manufacturer until it is right.
Apologies if you've been affected by these teething issues. If you have any problems with your Asgard 2, contact us and we'll make it right.
Hope this clears things up a bit.
All the best,