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Dealing with Head-Direct. Hifiman worries

post #1 of 2
Thread Starter 

Has anyone made returns to Head-Direct. I sent back my new HE-400. The return address for credit is different than the main office. I am a little worried since they received them last week and I haven't been updated. I have called and left a message as well as email them. The strange thing is.. The return address is an Apartment.

Any help to calm my nerves. Thanks

Please send the product(s) and the WARRANTY FORM to:


You will need to print your paypal or credit card receipt email, and note why you want to return your item. 
If your item got defective and you need a replacement, please ship to:
Head-Direct Corporaiton
41-70 Main street, #3-326
Flushing, NY 11355
United States

If your item is in good condition but you want to get refund or upgrade, please ship to:
Hua Qi
2032 S. Orchard St. Apt. B
Urbana, IL 61801
USA
Please print the following warranty form. Please ship the product and the warranty form back to us. 
*If you do not send us the product with printed warranty form, you will not get refund or replacement
After received the product(s),we'll refund the charge. 
post #2 of 2
Thread Starter 

Got an email. So I guess I can void this thread...

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