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What's wrong with my se215?

post #1 of 9
Thread Starter 

Hi.
I had se215 for less than a year and there seems to be a problem with it.
It looks as if glue melted inside.
It used to be completely clear and now there is white substance inside.
I don't think the substance came from outside the iem.
I did not notice any change to the performance of se215.

I still have my warranty but sending them for repair would cost time and money.

I don't know if it would be worth it.

 

I'm having trouble attaching pictures.

I keep getting "there was problem submitting this to the server" message.

 

http://imageshack.us/a/img850/162/img8197v.jpg

http://imageshack.us/a/img221/3403/img8195b.jpg

 

Please help.


Edited by grabbing hands - 1/20/13 at 3:07am
post #2 of 9
Quote:
Originally Posted by grabbing hands View Post

Hi.
I had se215 for less than a year and there seems to be a problem with it.
It looks as if glue melted inside.
It used to be completely clear and now there is white substance inside.
I don't think the substance came from outside the iem.
I did not notice any change to the performance of se215.

I still have my warranty but sending them for repair would cost time and money.

I don't know if it would be worth it.

 

I'm having trouble attaching pictures.

I keep getting "there was problem submitting this to the server" message.

 

Please help.

upload a picture into imageshack and post the link.

post #3 of 9
Thread Starter 

thanks

post #4 of 9
Quote:
Originally Posted by grabbing hands View Post

thanks

My first try is to send this pictures to Shure support.

post #5 of 9
Thread Starter 

I already did and this was the reply:

Send it back here along with proof of purchase let our technician verify .Please see www.shure.com/service for directions on having your product repaired and possible pricing if it is outside of warranty.

post #6 of 9
Quote:
Originally Posted by grabbing hands View Post

I already did and this was the reply:

Send it back here along with proof of purchase let our technician verify .Please see www.shure.com/service for directions on having your product repaired and possible pricing if it is outside of warranty.

Well, you better wait for some of the better pros around here since I don't have a clue what's casuing this.

post #7 of 9

I'm speculating that it could be a simple accumulation of moisture inside the IEM body. Try putting your IEM in dehumidifying jar or a sealed container with silica gel/desiccant. See if that works.

post #8 of 9

i have the same thing on mines. clear ones as well and have them for over a year now.

i thought it could be for being dynamic drivers and not having vents but i really have no clue and as the performance hasnt change, i havent worry about it.

post #9 of 9
Quote:
Originally Posted by grabbing hands View Post

I already did and this was the reply:

Send it back here along with proof of purchase let our technician verify .Please see www.shure.com/service for directions on having your product repaired and possible pricing if it is outside of warranty.

i belive m0nask8 said was right for some extent... but to be double sure put it inside a Bowl of Rice.. keep it for 24 hours and see .. if it still there then i have no idea... blink.gif

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