Originally Posted by mcullinan
I think it's the craziest thing Logitech ever did. They were easily the largest supplier of this type of solution. Id like to know what made them discontinue.
For Logitech, it was probably a support nightmare. The server software had to be compatible with about three versions (XP, vista, 7) of Windows. Firewall ports had to be opened so that the music would stream properly. If the player was too far away from the wireless router, it would buffer, and re-buffer a lot. You had WEP and WPA software keys that had to be entered at the player level so it would connect to the network. The software would tell you each time there was a new version of the software available. People would perform the software update. The update would then always set the player volume back to 50, from wherever (e.g. 100) it was before, so they wouldn't get the same volume level, etc. People wanted to stream more than music - but wanted videos like Apple TV, or even what Roku offers. The ability to stream high-quality lossless music (e.g. FLAC files) was a niche market ... sort of for us "geeks" who could work through many of the issues to get the ultimate sound.
I think Logitech thought the product would be like their keyboard, mouse and computer speaker market. They could move lots of products that were cheaply made in China and support was relatively minimal compared to the Squeezebox. Plus, they brought over a number of people from SlimDevices upon purchase, but probably thought that their own people could eventually take control of that operation, and it probably proved harder than they ever imagined.
Granted, a lot of what I wrote is just speculation. I do a fair bit of business analysis, and can see the issues, or what could be considered "cons" to a company such as Logitech. Some even believe that the Ultimate Ears purchase will eventually mean that the UE label or brand will be completely killed off within a few years. Again, look how UE catered to a relatively niche of people who didn't mind paying higher prices for better sound. However, when Logitech buys the company out and wants to use the UE name on more generic products, they can lose their following ... especially if the products start to appear in Walmart. Again, just a bit of speculation, but I'd bet behind it all, these are some of the reasons for the decisions they've made.