Bought Paradigm Active 20's
Bought a pair of Paradigm Active 20 version 2's from insomniac. Sold for a very fair price and appeared to be very well packed. Unfortunately, one of the tweeters was damaged in shipping and another speaker had a packing foamy stuck in it. We both agreed I'd take it to an authorized Paradigm dealer and got it repaired. Insomniac was a complete gentleman throughout the process, communication was excellent and he even agreed to pay for most of the repairs which I agreed was fair. He was also willing to send me the receipts and allow me to fight FedEx for the repairs to be covered under insurance if I chose, though I declined because we basically agreed it'd be a nightmare in our current situation, though in the event I won the claim he was going to let me keep the money for the repairs which is quite generous. Overall, a very positive experience considering the circumstances and I have no reservations about doing business with him again.