DAC/amp or combo advice needed - Page 2

I do have the 1.22 drivers installed.  But no, I don't have ASIO installed, I have wasapi installed with it set to wasapi(event), as it directed on the audio-gd's site to install wasapi and kernel streaming plugins.

Well today just turned into a terrible day.  I turned on my pc, turned on the nfb-15.32, then plugged in my headphones and no sound.   And it's not the headphones, tested them with my mp3 player.

Did some simple troubleshooting, checking things in windows, using a different usb port, and uninstalling the software and reinstalling it(the uninstall didn't seem to get rid of everything as it still recognized the device when I plugged it in).  *sigh* time to contact Audio-gd and hope that I don't have to send this paperweight in.

The only thing I can think of that I might have ever done wrong(not sure if it's bad practice or not) is left the volume nob at the same spot when shutting it off and on.

I do hear a little click sound about a second after turning it on or off(coming from the dac/amp), but I'm not sure if that's normal.

I have optical and coaxial out but no cables for it.  I tried setting foobar2000 to "DS: Audio-gd device" and that didn't work(but there's no audio for my pc at all so, I'm pretty sure it's not that), though when it's set to either of the audio-gd wasapi options I now get the message "Unrecoverable playback error: Exclusive mode not allowed" which I never got before while using the nfb-15.32.

I did not uninstall it with the unit powered up, so I'm going to try that right now.

Edit:  Well uninstalling it and then reinstalling didn't work.

If I were to look into purchasing a coaxial cable, what might be a good decently priced cable?  I don't want to spend too much as currently it would be just to test out the coaxial in on the NFB-15.32.  I heard about Blue Jeans Cable before on here.  One thing I'm a bit worried about is the back plate on my motherboard leaves very little space around the coaxial out plug.  I found some monster cable sitting around the house, but it was too fat to fit all the way on.

The monster cable looked something like this:

Sorry I'm so late in replying.  As for your questions, I don't remember if I had something else going at the same time, but youtube was probably open in Firefox and I usually have mumble open too(though mumble had never created problems in the past).  And I have been able to get audio out of my onboard audio.

Through talking with Kingwa it looks like I'll be sending it back for repair.

If anyone can give me a suggestion on who to send this through that would be helpful.  I'm thinking DHL only because that was how it was shipped originally.  But our local DHL office must not be open right now as they aren't answering their phone, and google reviews of this location don't look good(including one saying they weren't open during listed hours).  I'd prefer to not have to spend more than $35 as that's about what Audio-gd will cover up to for shipping to them.  I tried quoting on UPS and was amazed it would cost around $150, and it seems to be the same with fedex.  I tried using DHL's quote system online, but it didn't show a price.

Edit:  Just got a correct number for DHL I guess(not specific for that location though) and it seems minus tax and such it would cost me around $122 to ship it back through DHL.  So it looks like I'm out around $100 no matter what.

Looks like unless someone else has a suggestion and as long as USPS's site will be accurate to what it will cost at the location I plan to ship from, then I'll be going through them as to me the price is actually reasonable.