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Headphone jack damaged(lenovo thinkpad e420)

post #1 of 4
Thread Starter 

Hello! I have Lenovo Thinkpad E420. Recently, I dropped my laptop on the floor with the headphones connected to the port on my laptop. However, it fell directly on the edge where it was connected and the laptop port kind of bent and went inside so it was even difficult to take out the headphones. There is a high probability that my headphone port is quite damaged or destroyed because when i connect the headphones or speakers, it keeps playing music via laptop speaker

 

Any ideas how and if this could be fixed? Do I maybe need to change the whole motherboard or...? I still got my warranty from Lenovo, however, i don't think i can use it since I dropped it on the floor.

 

Thank you in advance for any feedback.

 

Peter

post #2 of 4
Quote:
Originally Posted by peteber View Post

Hello! I have Lenovo Thinkpad E420. Recently, I dropped my laptop on the floor with the headphones connected to the port on my laptop. However, it fell directly on the edge where it was connected and the laptop port kind of bent and went inside so it was even difficult to take out the headphones. There is a high probability that my headphone port is quite damaged or destroyed because when i connect the headphones or speakers, it keeps playing music via laptop speaker

 

Any ideas how and if this could be fixed? Do I maybe need to change the whole motherboard or...? I still got my warranty from Lenovo, however, i don't think i can use it since I dropped it on the floor.

 

Thank you in advance for any feedback.

 

Peter

Can you send us some clear pics of the headphone port? 

 

Oh and you can probably still send it in. Just lie and say that you found it that way. Lenovo is REALLY good about their RMA and customer service. 

post #3 of 4
Thread Starter 

Thank you for your advice. Well, i have just one headphone output and it simply looks like that (http://www.tiikoni.com/tis/view/?id=4ac6289) the jack inside as a result of the impact and when headphone jack inserted, the heaphones won't work...

i have a feeling that it's all connected to one motherboard which might need to be changed :( I opened it once and it looks quite broken and bent inside but i don't want to open it again 'cause i'm afraid they might find out in Lenovo or something.

I need to think of the good pretext for lenovo. As you say, they might change it after all. 

post #4 of 4

If I were you I'll call Lenovo for warranty work. Just tell them that the headphone out just stopped working.

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